Remote Clinical Operations Manager | WFH Opportunity

We are pleased to announce an exciting opportunity for a Clinical Operations Manager to join our esteemed, multi-physician practice based in Florida. This role offers a hybrid work environment, allowing you to balance remote work with essential site visits to Skilled Nursing Facilities (SNFs) across the state. As a Clinical Operations Manager, you will play an integral role in supporting our operational initiatives and driving programmatic success.

Key Responsibilities

• Cultivate effective communication with the operations team through regular gatherings to ensure alignment on strategic objectives.
• Oversee the onboarding and training processes for physicians and mid-level providers, including EMR training and adherence to client expectations.
• Establish and nurture robust relationships with physician staff to guarantee compliance with billing, coding, and regulatory requisites.
• Collaborate with key stakeholders at partnering Skilled Nursing Facilities to foster program growth and ensure positive outcomes.
• Coordinate the collection of documentation from EMRs to ensure timely submission to Skilled Nursing Facilities.
• Monitor and analyze program performance, tracking vital metrics such as volumes and referrals.
• Address any missing documentation or charges with providers, escalating issues to the Director of Clinical Operations as necessary.
• Assist in managing provider schedules across each Skilled Nursing Facility and facilitate smooth communication.
• Collaborate with diverse departments to uphold efficient operations.
• Support administrative functions related to data entry and compliance documentation.

Required Skills

• Bachelor’s degree in healthcare or a related field, or 7 years of relevant experience in clinical or administrative roles within skilled nursing or long-term care settings.
• Minimum of 3 years of leadership experience.
• At least 1 year of customer service experience.
• Proficient in EHR/EMR systems and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), with strong Excel skills and a typing speed of at least 40 wpm.
• Excellent verbal and written communication skills in English, with an ability to engage effectively with medical staff.
• Strong organizational abilities and attention to detail, particularly in data management and reporting.

Qualifications

• Knowledge of HIPAA and PHI regulations with a commitment to maintaining confidentiality.
• Familiarity with insurance payers, medical billing, and coding practices is advantageous.
• Reliable transportation for travel to meetings at healthcare facilities, with the ability to work remotely from a private workspace at home.

Career Growth Opportunities

Joining our organization provides you with ample opportunities for professional development and career advancement. You will work alongside experienced professionals in clinical operations, enhancing your skill set and career trajectory in a supportive environment.

Compensation And Benefits

• Salary: \(80,000 – \)90,000 per year
• Comprehensive Health, Dental, and Vision Coverage
• 15 Days of Vacation
• 5 Sick Days
• 401(k) Plan with Company Match
• Flexible working arrangements with hybrid opportunities

We are an equal opportunity employer and encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, or veteran status.

Employment Type: Full-Time