Job Description

Overview

Languages

English

Education

  • College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations

Additional information

Security and safety

  • Bondable
  • Basic security clearance

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities