Sr. Technical Program Manager, Shopbop

As the Buying Technical Program Manager at Shopbop, you will lead technical programs that make Shopbop “the daily destination for style inspiration and discovery”. Collaborating with a diverse team of fashion buyers, software engineers, and senior leadership, your programs will directly enhance Shopbop’s product selection by improving operational tooling, integrating AI-driven insights, and expanding brand-selection through new channels – improving the Shopbop experience for millions of style-savvy customers. As a senior member of the technology team you will own additional organization-wide responsibilities to help Shopbop technology achieve their goals. Since Shopbop is part of Amazon, you will have access to the brightest technologist and e-commerce experts and be able to make your mark – have fun, make history!

Key job responsibilities

You will oversee programs that drive key Shopbop objectives in the Buying and Planning space, writing plans, getting buy-in on approach, and overseeing delivery as work is completed by Shopbop technology teams. You will partner with buying leaders, software managers, user experience designers, data scientists, and engineer to launch new programs. You will use data and customer feedback to iteratively improve products and deliver more for customers. You will apply your technical background to help accelerate delivery and set realistic plans.

A day in the life

You start with email, and are happy to see a stakeholder is aligned with your proposal to change how science findings are used in the core replenishment tool, but see they have a few questions on how certainty is used – you make a note to discuss it in your next 1-1. You spend the morning writing the UAT plan for new in-market tool, making sure it’s ready well ahead of fashion week! In the afternoon you have a 1-1 with the data team who are making good progress on your requests and end the day reviewing progress on a tech mandate you oversee.

About The Team

Shopbop is the leading global destination for style inspiration, offering best-in-class curations that inspire and delight our customers.

Customer obsession runs through the entire Shopbop organization—our collaborative culture encourages teams to think outside the box and work cross-functionally to provide a shopping experience that’s easy, innovative, and most of all, fun. Each employee has an impact on our organization, working on projects that influence the broader fashion, retail, and technology industries.

Basic Qualifications

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company – Bop LLC

Job ID: A2870942