Customer Services Team Leader
Job Description
Join Anglian Home Improvements as a Customer Services Team Leader in a hybrid role for 9 months, overseeing a team of Customer Service Representatives
The position involves team leadership, performance management, customer support, training, and operational efficiency
Requirements include proven leadership experience in a call centre, exceptional communication skills, problem-solving abilities, and proficiency with CRM systems
The role offers a competitive salary and bonus, pension, 31 days holiday (increasing with service), hybrid working, paid volunteer time, comprehensive health benefits, and career development opportunities.