Hire Desk Controller
Job Description
We are seeking a Hire Desk Controller for our Customer Service Team in Grays, with a competitive salary and benefits including 25 days annual leave, Life Assurance, health cash plan, pension scheme, and lifestyle benefits
The role involves managing customer inquiries, onboarding new accounts, providing quotations, following up on quotes, and ensuring excellent customer service
Ideal candidates should have experience in account management or customer service in a B2B environment, possess strong communication and negotiation skills, and be proactive team players
Responsibilities also include resolving customer issues, maintaining accurate order data, and building interdepartmental relationships.