Senior Business Analyst – Remote
Job Description
Duration: 12 Months Interview: Web Interview Essential Duties/Responsibilities:
Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements
Manage the entire NBS Merge process: ensure merges and unmerges are achieved timely; work with NBS programs to fix all merge issues
Provide support to the ELR and eCR technical teams on various projects/tasks as assigned Fix and resolve Rhapsody ELR failures in the NBS Production environment and reprocess ELR messages into the NBS system
Coordinate with the eCR technical team to respond to eCR onboarding issues
Assist with developing technical documentation for NBS
Research and resolve front-end/user and back-end/system problems by diagnosing the root cause, hypothesizing, and mapping out a possible solution, and testing the solution in the QA environment
Assist users in monitoring and analyzing their data via SQL querying and reporting
Work closely with end users, project management, application developers, and others to understand features and create a robust, comprehensive test strategy to verify functionality
Work one day each weekend on merges and unmerges
Additional duties Skill
Experience working as a Senior Business Analyst
Experience writing, refining, and analyzing SQL queries to answer questions and resolve issues
Experience creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements
Experience testing and debugging applications
Curiosity with the ability to problem-solve in a creative but vigilant manner
Critical thinking skills with a strong emphasis on accuracy, precision, and logical reasoning
Solid verbal and written communication skills
User-level experience with Microsoft Office Suite, especially Excel
Experience in public health or medical related industry