Job Description
M-F 9am – 6pm est
Position open to remote: Limited
Who We Are
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
- Medical, Dental and Vision
- Vacation, Sick, & Personal time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
- On-site work out facility
Primary Position Purpose
This position manages the recruiting and hiring of all drivers for U.S. Xpress to ensure we are hiring the best possible talent for the organization. This position will screen, interview, and use their discretion to determine the hiring eligibility of drivers per USX hiring guidelines and DOT Rules and Regulations.
Position Functions
- Own the driver recruitment process to fill existing openings (includes sourcing, interviewing/screening and closing candidates), while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines
- Interview, gather and analyze data to determine if applicants meet USX hiring guidelines. Review MVR, DAC, and criminal background of potential applicants
- Use discretion to extend an offer to potential applicants who meet qualifications while focusing on providing a great candidate experience
- Provide driver applicants with USX OTR and Dedicated job openings on a daily basis
- Maintain knowledge of compensation offerings, benefits, and salary structures for potential candidates
- Effectively partner with leadership to manage expectations of drivers, solve recruiting issues and act as an advisor throughout the recruiting process
- Utilizes de-escalation skills when handling sensitive decisions to disqualify a driver from potential employment
- Enter driver information accurately in TenStreet, confirming it flows to Pegasus
- Promote USX company-wide programs in recruiting, marketing, employee referrals, and job postings
- Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value
What We’re Looking For
Education
- Associate degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional recruiting experience for each year of college requested
Experience
- 2+ years of experience in a call center environment, inside sales or other related fields required
- Experience in the transportation industry preferred
Skills & Abilities
- Professional communication skills and common courtesy required; ability to exchange information effectively in a concise and logical way, and be sensitive to audience diversity
- Strong skills with Microsoft Office suite (e.g. Word, Excel, Outlook, etc.)
- Sound judgment, de-escalation, and problem-solving skills
- Ability to effectively build rapport/relationships via the phone
- Must be self-motivated and detail-oriented
Work Environment / Physical Requirements – Normal Office Settings.
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.