Live Chat Support
Job Description
Company Overview
The Minnesota Real Estate Team is a leading real estate company based in Bloomington, MN, known for its commitment to excellence and customer satisfaction. We pride ourselves on our dynamic team and innovative approach to real estate services.
Job Title
Live Chat Support
Location
United States
Job Description
As a Live Chat Support representative at The Minnesota Real Estate Team, you will be the first point of contact for our clients seeking assistance through our online chat platform. Your role is essential in providing timely and effective support, ensuring our clients have a seamless experience with our services.
Responsibilities
- Respond promptly to customer inquiries via live chat.
- Provide accurate information and solutions to client queries.
- Maintain a positive and professional demeanor in all interactions.
- Collaborate with team members to resolve complex issues.
- Document and escalate issues to appropriate departments when necessary.
- Stay updated on company products, services, and policies.
Qualifications
- 0-5 years of experience in customer support or a related field.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficiency in using live chat software and Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
Why Join Us?
At The Minnesota Real Estate Team, we offer a supportive and collaborative work environment where your contributions are valued. Join us to be part of a team that is dedicated to providing top-notch real estate services and making a positive impact in the community.