Sales Development Representative

About Clio

Clio is a worldwide leader in legal AI software, helping legal professionals and law firms of all sizes work more efficiently, securely, and with greater speed. The company’s mission is to improve the legal experience for everyone by making life easier for legal professionals and expanding access to justice.

Role overview

This opportunity is best suited to someone who enjoys a fast-moving, high-growth setting. The right candidate will be a proactive and well-organized professional who wants to expand Clio’s customer base by advising potential clients on Clio Suite solutions. Success in this role requires confidence, clear communication, adaptability, and a strong ability to build trust with prospects while understanding their needs.

Team impact

The Sales Development Representative team plays a key role in creating demand for Clio’s products among prospective customers. The team supports new customers by offering practical guidance, solving complex challenges with sound judgment and initiative, and generating qualified sales opportunities that help drive revenue for the Account Executive team.

Key responsibilities

• Manage marketing-qualified leads across all customer segments.
• Build qualification expertise for both inbound and outbound prospects.
• Handle daily call activity in the range of 50 to 70 calls.
• Work closely with Account Executives as part of the sales process.
• Generate awareness, build interest, and schedule product demonstrations.
• Learn the assigned territory or segment and create creative ways to identify and connect with prospects.
• Strengthen core sales abilities through ongoing training and review cycles.
• Adapt approach as sales needs and processes evolve.
• Understand customer practice areas, competitive advantages, and technical needs while clearly presenting Clio’s value.
• Prepare weekly updates with both qualitative and quantitative insights.
• Log sales activity in Salesforce and consistently meet daily performance targets.

Required qualifications

• 1 to 2 years of sales experience, or equivalent transferable experience, including cold calling.
• Interest in and enthusiasm for technology and cloud-based products.
• A competitive drive and strong desire to perform well.
• A mindset focused on learning, iteration, and continuous improvement.
• Genuine curiosity about improving sales effectiveness by using AI tools.

Preferred background

• Experience and formal sales training at a well-known technology or IT company.
• Prior work experience in a SaaS environment.

Compensation and benefits

The expected base salary for this position is CAD 52,500. The expected commission opportunity is CAD 22,500, and commission earnings are uncapped, so earning potential can exceed the stated amount. Final compensation depends on location, relevant experience, and skill set. Clio also provides a competitive total rewards package that includes health, dental, and vision coverage, a hybrid work model, flexible time off with an encouraged 20 days per year, a CAD 2,000 annual counseling benefit, RRSP matching, RESP contributions, and the Clioversary recognition program with special recognition at 3, 5, 7, and 10 years.

Work arrangement

This is a hybrid role for local team members in Vancouver, Calgary, Toronto, Dublin, and Sydney, with a requirement to be in the office at least twice per week.

Additional information

This is an existing vacancy. Clio is committed to diversity, inclusion, belonging, and equity, and encourages applicants from all backgrounds to apply. Accessibility support is available during the hiring process for candidates who need accommodations. The company also states that it uses artificial intelligence to improve recruitment operations, while ensuring a human reviews AI-generated output and no automated hiring decisions are made.

Important notice

Clio communicates with candidates only through official @clio.com email addresses.