Hotel Cleanliness Supervisor

Role overview

This position sits within housekeeping and laundry at a hotel property in Makkah, Saudi Arabia. The supervisor is responsible for checking cleaned guest rooms, public areas, the pool, and similar spaces to make sure they meet quality expectations. The role also supports the housekeeping department with day-to-day operations and helps maintain smooth coordination across related hotel teams.

Key duties

• Review guest rooms and shared areas after cleaning to confirm cleanliness and quality standards are met.
• Prepare room-status reports, verify room condition, identify discrepancies, prioritize room cleaning, and keep the status of departing guests’ rooms up to date.
• Support the housekeeping department in managing daily operational activities.
• Coordinate efforts between housekeeping, engineering, front office, and laundry teams.
• Record room-discrepancy issues with the front desk and help resolve them.
• Prepare, distribute, and communicate updates to assignment sheets or work boards.
• Pass on important updates to the incoming shift.
• Complete required documentation and paperwork.
• Assist management with hiring, training, scheduling, performance reviews, coaching, discipline, motivation, and employee development.

Safety, conduct, and physical expectations

• Follow all company safety policies and procedures, and report maintenance concerns, hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a neat, professional uniform and personal appearance.
• Protect confidential company information and safeguard company assets.
• Support coworkers and treat everyone with dignity and respect.
• Contribute to team goals and uphold quality assurance standards.
• Work at the pace needed to respond to job demands, including walking, running, or moving quickly when required.
• Read and verify information in multiple formats, inspect tools/equipment for defects, and use computers or POS systems to enter and locate work-related information.
• Handle objects of different sizes and weights with fine motor control and strong hand-eye coordination.
• Reach above and below the knees, bend, twist, crouch, and stoop as needed.
• Move through narrow, confined, elevated, uneven, sloped, or slippery areas and use service stairs or ramps.
• Use hands continuously for fine motor tasks and operate with both hands frequently.
• Lift, carry, move, and place items up to 55 lb (24.75 kg) without assistance and more than 55 lb with assistance.
• Push and pull a loaded maintenance cart and related equipment across uneven or sloped surfaces.
• Stand, sit, kneel, or walk for long periods or frequently throughout the full shift.
• Listen and respond appropriately to employee concerns, communicate clearly and professionally, and complete other reasonable duties assigned by supervisors.

Additional information

Job number: 26075866

Job category: Housekeeping & Laundry

Location: Kudai Road, Makkah, Saudi Arabia, 21955

Schedule: Full time

Remote: No

Position type: Non-management

About the employer

Le Méridien is a hospitality brand that celebrates travel, culture, and a stylish European-inspired approach to service. The brand looks for curious and creative people who enjoy creating memorable guest experiences and connecting with guests who appreciate culture, relaxation, and discovery.

Equal opportunity

The employer is committed to equal opportunity and welcomes people from diverse backgrounds. Recruitment and employment decisions are made without discrimination based on disability, veteran status, or other protected characteristics under applicable law.