Courier

Role overview

This is an interview-based opening for a full-time courier position in Windsor, Ontario. The role focuses on the safe, courteous, and efficient collection and delivery of packages along an assigned route, while also ensuring every shipment meets the company’s service standards and supporting customer service needs.

Key duties

• Complete package pick-ups and deliveries on the assigned route in a professional and timely manner.
• Verify that all shipments comply with Federal Express Canada service requirements.
• Handle customer service tasks connected to deliveries and pick-ups.
• Operate in varying schedules as required by business demand.
• Carry out any additional duties assigned to the role.

Skills and qualifications

• High school diploma or an equivalent educational credential.
• Valid driver’s licence with a clean and satisfactory driving record.
• Ability to lift up to 70 lbs and move packages weighing up to 150 lbs using suitable equipment.
• At least 1 year of customer-focused business experience is preferred.
• Must meet the minimum score on mandatory pre-placement driver assessment training.
• Basic understanding of Federal Express Canada operations and Canadian customs regulations is an advantage.
• Strong people skills and clear communication.
• Good planning, organization, and time management abilities.
• Excellent customer service mindset.
• Comfortable managing several tasks, working under pressure, and handling stressful situations.
• Flexibility to work different shifts and holidays based on operational needs.
• Ability to work in a Windows PC environment.
• Willingness to complete recurring training and maintain annual accreditations where applicable.
• If based in Quebec, bilingual French and English ability is required.
• For driving-focused roles, a valid driver’s licence such as Class 5, G, or 1[AZ] and a driving record with no more than two violations and/or accidents in the 24 months before application are required.

Schedule and additional details

The preferred shift is Monday to Saturday, with one day off during the week to be determined. The posting is for a PFT courier role. The employer notes that the job description is not exhaustive and does not list every possible duty or qualification. All candidates must be able to pass required testing and training, and selection may consider the driver’s abstract, interview performance, and any driver competency assessments.

Employment equity

The employer promotes an inclusive workplace and welcomes applications from all qualified candidates. Applications are encouraged from women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities. Accommodation can be provided during recruitment and selection if needed.