Cluster Head

Role OverviewThe Cluster Head role at YES BANK is centered on delivering performance for a defined cluster, with primary accountability for CASA numbers, NAV, and cross-sell outcomes aligned to the goal sheets. The position requires ownership of cluster performance, coordination across branches and business units, and consistent focus on customer experience and compliance.Key ResponsibilitiesTake responsibility for achieving cluster-level targets related to CASA numbers, NAV, and cross-sell performance as outlined in the objective sheets.Lead the cluster-wide plan for CASA acquisition and the associated cross-sell of linked products such as EXIM, BB, RB, and household offerings through a dedicated CSL Business and CSL team.Monitor and support branches operating with CASA budgets so they meet the expected volume and value targets within the assigned cluster.Partner with all business units to open up additional CASA-led business opportunities.Create coordination across channels and help maintain a supportive, productive environment for the team.Pay close attention to team knowledge building, FTNR reduction, and TAT for account opening so that customer experience improves and regulatory standards are followed.Maintain a solid understanding of sales process management, customer segments, and the relevant product portfolio.Additional InformationThis is a full-time, on-site position based in Kota, Rajasthan, India. No stipend or salary figure was provided in the source details.