Salesforce Technical Lead Manager

About the roleThis position sits within the Advisory line of service and focuses on Salesforce consulting. The work involves helping clients improve customer experience, support meaningful business change, and deliver measurable outcomes through Salesforce-based solutions. The role is centered on shaping custom solutions that strengthen sales, service, and marketing processes, using data insights, lifecycle management, online communities, employee collaboration, and secure partner engagement.Role overviewThe opening is for a Salesforce Technical Lead at Manager level, based in Mumbai with a PAN India location scope.Technical profileThe ideal candidate should have a strong grasp of the full software development life cycle, including analysis, requirements gathering, solution design, development, enhancements, testing, deployment, and ongoing maintenance of enterprise applications. Hands-on experience with Sales Cloud, Service Cloud, and Community Cloud is required. Experience in building web pages with Aura Components and Lightning Web Components, developing Apex classes and triggers, and working on integrations is important.The role also calls for Salesforce administration knowledge such as user, role, profile, and page layout setup; email services; workflows; validation rules; reports; and dashboards. Experience with report and dashboard design, as well as analytic snapshots, is needed. Data migration experience using Import Wizard, Workbench, Apex Data Loader, and similar tools is expected.The candidate should be able to assess trade-offs between technologies and select practical solutions that match project constraints. The role includes creating business requirements, functional specifications, process flows, application designs, configuration plans, test processes, and release management plans. The person should be comfortable leading and mentoring a team, and should understand CI/CD practices and code scanning tools.Exposure to CPQ, Marketing Cloud, Einstein Analytics, Pardot, Heroku, and Salesforce DX would be an advantage. The job requires 6+ years of relevant Salesforce.com experience, while the posting also mentions 7+ years under required experience. A Platform Developer 2 certification is desired.ResponsibilitiesDevelop and configure applications on the Salesforce platform across products such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, and Einstein Analytics.Translate business and technical goals into realistic expectations for Salesforce capabilities and define how success will be measured.Support pre-sales and sales discussions by contributing to solution design during license or project conversations.Keep communication flowing effectively across team members so delivery stays coordinated and successful.Encourage continuous learning within the team and promote knowledge sharing.Introduce and document repeatable processes that simplify and improve software development activities.Build leadership capability within the team and strengthen collaboration with other technical leads.Support the team’s adoption of Agile methods and help ensure projects stay on schedule.Maintain clear communication with senior leadership throughout the project lifecycle.Take part in interview processes.Be willing to travel domestically or internationally when required for customer meetings.RequirementsStrong understanding of the full SDLC, including analysis, design, development, testing, deployment, enhancements, and maintenance.Practical experience with Sales Cloud, Service Cloud, and Community Cloud.Experience building interfaces with Aura Components and Lightning Web Components.Hands-on work with Apex classes, Apex triggers, and Salesforce integrations.Administration experience covering users, roles, profiles, page layouts, email services, workflows, validation rules, reports, and dashboards.Knowledge of report creation, dashboard design, and analytic snapshots.Experience migrating data through Import Wizard, Workbench, Apex Data Loader, or similar integration tools.Ability to evaluate technical options and choose solutions suited to project limits.Capability to create business requirements, specifications, process flows, application designs, configuration plans, testing steps, and release management documentation.Proven ability to lead and mentor a team.Understanding of CI/CD practices and code scanning tools.Exposure to CPQ, Marketing Cloud, Einstein Analytics, Pardot, Heroku, and Salesforce DX is preferred.Platform Developer 2 certification is preferred.Qualification required: B.E, B.Tech, or MCA.Relevant experience required: 6+ years, with the posting also indicating 7+ years of experience.Additional informationLine of service: Advisory. Industry sector: Not applicable. Specialism: Salesforce. Management level: Manager. Mandatory skill listed: SFDC Technical Lead. Preferred skill listed: SFDC Technical Lead. Desired languages were not specified. Travel requirements, work visa sponsorship details, government clearance requirements, and posting end date were not specified.LocationMumbai, Maharashtra, India. The role is onsite.