Sales Development Representative

Role Overview

This role is centered on creating new business opportunities by proactively reaching out to prospects and qualifying potential customers for a solutions-focused sales team. The position supports academic and government solutions that help researchers and students work more efficiently, organize information better, and turn knowledge into outcomes.

About the Team

The Academic & Government group serves communities that work to expand, discover, and apply knowledge. The team supports research and learning by connecting users with high-value content, insights, and tools that help measure research quality and impact.

What You Will Do

• Generate new business by making a high volume of daily outreach across several channels, including phone, email, and LinkedIn, and by following up on previously identified prospects.
• Take ownership of the lead generation workflow by researching assigned targets and using proven value-based messaging to assess and qualify potential customers.
• Partner with Marketing to monitor, evaluate, and qualify leads coming from multiple channels.
• Work with Solutions Account Executives to make sure information captured during pre-sales conversations is complete, accurate, and well documented.
• Collaborate closely with the sales team to book qualified demos and meetings, strengthen the pipeline, and help create real business opportunities in line with approved sales management practices.
• Spot qualified prospects and work through company structures to identify the key decision-makers and influencers.

What We Are Looking For

• Strong English and Korean language skills, both spoken and written.
• Prior experience in sales, customer-facing roles, lead generation, or scientific research is helpful but not mandatory.
• Excellent writing, speaking, and presentation abilities, with the confidence to explain complex ideas to different audiences.
• A proactive, self-directed approach with strong time management and efficiency.
• Evidence of strong work habits, a history of meeting or exceeding goals, and a positive, growth-oriented attitude in a fast-moving environment.
• Solid problem-solving ability, including the capability to handle complex issues across sales, marketing, and business development.
• Interest in building a long-term career in sales within a company that will support your development.
• Comfort using Microsoft Office tools and LinkedIn.

Work Style and Benefits

The organization supports work-life balance and offers a range of wellbeing initiatives, including shared parental leave, study support, and sabbaticals. Flexible working hours are available so employees can adjust their day around when they are most productive.

• Flexible work hours to help you balance your day and work at your most productive times.
• Health plan benefits.
• Employee Assistance Program.
• Retirement benefits.
• Various leave programs.
• Educational assistance.
• Disability, life, and accidental death insurance.
• Paid vacation.
• Up to two days of paid leave for Employee Resource Groups and for volunteering with a charity of your choice.

About the Business

The company is a global information and analytics organization that supports researchers and healthcare professionals in advancing science and improving health outcomes. By combining publishing expertise with rich data and analytics, it helps power research, health education, interactive learning, and healthcare practice. The work contributes to solving major global challenges and supporting a more sustainable future.

Location

This position is based in Singapore, Singapore and is an onsite role.

Additional Information

The role is aligned with approved sales management guidelines and is intended for candidates interested in a sales career with room for professional growth. Country-specific benefits may also be available depending on location.