Kitchen Porter

About the role

voco St. David’s Cardiff is hiring a full-time Kitchen Porter for its Cardiff Bay five-star hotel. This role is based at a waterfront property in Cardiff, Wales, where the team delivers a relaxed yet attentive guest experience with a focus on sustainability and thoughtful hospitality.

The hotel features a striking glass-fronted design with private balconies, floor-to-ceiling windows, and a coastal setting. It also includes Tir a Môr, an in-house restaurant and bar inspired by global cuisines and Welsh seasonal produce, as well as a highly regarded spa and spaces used for meetings, conferences, weddings, and celebrations.

As a Kitchen Porter, you will be part of a busy hotel team and contribute to smooth kitchen operations through reliable, high-quality support. The role suits someone who enjoys variety, works well with others, and takes pride in first-rate guest service.

Compensation

The pay is £13.15 per hour, which works out to £27,352.00 per year, plus service charge.

What the role involves

• Supporting the kitchen team in a fast-paced hotel environment.
• Helping maintain high standards of service through dependable, quality work.
• Working to deadlines and staying effective during busy periods.
• Collaborating with colleagues across the wider hotel team.
• Learning new tasks and adapting to the needs of the kitchen.

What we are looking for

• A genuine passion for delivering excellent service.
• Previous experience as a Kitchen Porter or Prep Chef is preferred.
• Confidence working in a busy kitchen and meeting deadlines.
• A willingness to learn and be part of a broader hospitality team.

Benefits and perks

• Part of IHG Hotels & Resorts, offering opportunities within a global hospitality group.
• A complimentary one-night colleague stay at voco St. David’s Cardiff after successful probation, including two-course dinner and breakfast.
• Access to extensive training and career development opportunities worldwide.
• Two paid volunteering days per year for a charity or cause of your choice.
• Taxi subsidy for shifts starting or ending between 23:00 and 06:00.
• Meals provided while on duty.
• 28 days of annual leave including bank holidays, rising to a maximum of 33 days pro rata.
• Company sick pay and life insurance for every employee.
• Access to Wagestream for tracking, saving, and withdrawing earned pay.
• Discounts at hotels and restaurants around the world.
• Access to discounts from more than 15,000 retail and leisure brands, including cinema.
• Employee referral rewards through the Refer a Friend programme.

Eligibility and additional information

Applicants must meet the legal requirements to work in the UK. The employer also states that candidates do not need to match every requirement to be considered, and encourages applications from people who believe they would be a strong fit.

The company is a Disability Confident Committed Employer and offers an inclusive, accessible recruitment process. Reasonable adjustments or support can be requested at any stage of recruitment.

IHG Hotels & Resorts is an equal opportunity employer and says it provides fair access to employment and development regardless of race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status, or any other protected characteristic.

voco hotels are described as distinctive properties where hosts create a home-away-from-home feel, with a strong focus on sustainability and genuine hospitality.