Hotel Cleanliness Supervisor

Role overview

This position is for a housekeeping-focused supervisor at a luxury hotel in Doha, Qatar. The role sits within the Housekeeping & Laundry function and is a full-time, non-management position based on site.

The property is a long-established 5-star resort on the Arabian Gulf coast with 374 rooms and suites, restaurants, spa and fitness facilities, pools, a private beach, a Club Lounge, and event spaces. The hotel emphasizes refined luxury, Qatari hospitality, and high service standards.

What you will do

• Check guest rooms, public spaces, pool areas, and other cleaned areas to confirm they meet quality standards.
• Review sold-room reports, confirm room conditions, identify discrepancies, and set cleaning priorities.
• Track and update the status of rooms due to be vacated.
• Support housekeeping leadership with day-to-day operations.
• Coordinate work between Housekeeping, Engineering, Front Office, and Laundry teams.
• Record and resolve mismatched room-status issues with the Front Desk.
• Prepare, share, and communicate room-assignment updates.
• Pass along open issues to the incoming shift.
• Complete required paperwork and operational documentation.
• Help with hiring, onboarding, training, scheduling, performance reviews, counseling, discipline, and staff motivation/coaching.
• Follow company policies, safety rules, and security procedures, and report maintenance issues, hazards, incidents, or injuries.
• Complete safety training and any required certifications.
• Maintain a clean, professional uniform and personal appearance.
• Protect confidential information and company property.
• Greet guests in line with brand standards, recognize their needs, support guests with disabilities, and thank them sincerely.
• Communicate clearly and professionally with others.
• Build positive working relationships and respond constructively to coworkers’ concerns.
• Maintain quality and service standards at all times.
• Perform physical tasks such as lifting, carrying, moving, pushing, and pulling housekeeping equipment and supplies, including carts on uneven surfaces.
• Work in postures and movements that include reaching, bending, twisting, stooping, kneeling, standing, sitting, and walking throughout the shift.
• Handle objects of different sizes and weights using fine motor skills and hand-eye coordination.
• Use computers and/or point-of-sale systems to find and enter work information.
• Read and verify information in different formats, including small print.
• Take on other reasonable duties as assigned by supervisors.

Preferred qualifications

Applicants should have completed high school or hold a GED equivalent. The role calls for at least one year of relevant work experience and at least one year in a supervisory capacity. No license or certification is required.

About the employer

The hotel is part of a globally recognized luxury hospitality brand known for its Gold Standards, employee promise, credo, and service values. The work environment is described as one that supports professional growth, internal mobility, training, recognition, and a strong culture of service excellence.

Benefits and rewards

• Accommodation, airfare, transportation, meals, and other elements within the compensation package
• Structured training and leadership development opportunities
• Recognition and rewards for outstanding service
• Special member rates across Marriott hotels worldwide
• Dining and wellness discounts for employees and their families
• Medical insurance coverage
• Dedicated HR support for employee wellbeing and success
• Career development support, including local and international growth opportunities within Marriott International
• Reliable guidance and resources to help employees perform at their best

Equal opportunity statement

The employer states that it is an equal opportunity organization and does not discriminate on protected grounds such as disability or veteran status, or any other basis protected by law.

Working environment

The role requires maintaining professional presentation, teamwork across departments, strong attention to quality, and the ability to handle physical housekeeping-related demands during the shift.