Event Operations Coordinator

About the Company

Euphoria Group (EMG), established in 2023, is an event management and production agency that delivers practical, efficient solutions across a broad range of event sectors, including music, live entertainment, sports, and large-scale participation events.

The team brings together more than 26 years of combined experience across the New Zealand, Australian, and UK event industries, with a track record of delivering over 300 events. Their expertise covers event development, stakeholder coordination, site operations, event delivery, procurement, and event command and control.

EMG is looking for a motivated, highly capable professional who thrives in a fast-moving environment and has strong standards for delivery. This opportunity is suited to someone with live events experience who is eager to contribute to a progressive and energetic team.

Role Overview

This role is for an experienced Event Operations Coordinator who will support the planning, development, and on-site activation of key New Zealand events. The position is highly hands-on and requires strong energy, commitment, and the ability to help deliver successful outcomes in live event settings.

The ideal candidate will have practical experience with live outdoor and mass participation events, along with an understanding of site infrastructure and event planning workflows. You will support the Event Management team in coordinating a diverse workforce and ensuring that project milestones are achieved on time and within budget.

The role also requires confidence in producing documents, schedules, and briefings to a high professional standard, preferably using Google Workspace, with close attention to detail throughout.

Contract and Work Arrangement

This is a fixed-term, full-time position based on 40 hours per week. The role can be performed from Tauranga, New Zealand, or remotely within New Zealand.

Compensation

The salary range is NZD 50,000 to NZD 65,000 per year, with the final amount depending on experience and qualifications.

Responsibilities

• Work with the Event Operations Manager and Directors to support the delivery and oversight of assigned projects.
• Plan both indoor and outdoor events, ensuring key milestones are completed on schedule and within budget, and escalate any risks or shortfalls to the Event Manager or Director.
• Coordinate with all event functions, including event, site, technical production, creative, course management, ticketing, and marketing teams, to improve operational quality, strengthen safety, and reduce client and company risk.
• Manage accreditation processes and access control arrangements.
• Prepare staff briefings, supporting documents, and presentations.
• Assist with supplier procurement and contract coordination.
• Lead operational briefings and communicate key information clearly.
• Collaborate with project and operations colleagues to monitor progress and support successful project delivery.
• Work with project teams and stakeholders to build schedules and delivery plans.
• Handle logistics planning, including schedules, documents, and briefing materials.
• Ensure site and operational procedures are consistently followed and set the standard through your own actions.
• Promote strong practices across event planning and delivery.
• Stay aware of emerging tools, systems, and methods that could improve the company’s services and efficiency.
• Step in to run meetings and lead the team when Operations Managers are unavailable.
• Take on additional duties that are appropriate to the position.

Requirements

• Strong communication skills and the ability to work effectively with stakeholders at all levels.
• Well-developed scheduling capability.
• Comfortable working in a team and interacting directly with clients.
• Good IT and administrative competence.
• Ability to manage multiple tasks at once.
• Self-directed approach with the confidence to work independently.
• Strong verbal, written, and organisational abilities.
• Knowledge of the live events and mass participation events sector is required.
• Prior experience in an event coordinator position is needed.
• Experience supporting live outdoor events is required.
• Ability to create polished, high-quality written materials.
• Demonstrated ability to coordinate and guide a team.
• Experience working in a multi-agency environment with varied stakeholders is preferred.
• Familiarity with Vectorworks or AutoCAD is preferred.
• Working understanding of Google Workspace is preferred.
• Exposure to Asana or similar project management tools is preferred.

Additional Information

This role reports to the Director and/or Event Operations Manager.

The position is expected to support the delivery of a wide range of assigned projects across different event types and operational environments.