Credit Controller - Khobar

Role Overview

This position focuses on supporting the finance and administration function by keeping customer account records accurate, current, and well maintained. The role is carried out in line with the company’s quality assurance framework, including its Code of Ethics and group policies.

Key Responsibilities

• Manage collections for an assigned customer portfolio.
• Follow up on payment delays and customer disputes by identifying the underlying cause of each issue.
• Refer unusual concerns or non-standard solutions to a supervisor for approval.
• Work closely with other team members when needed to improve cash flow, limit risk, and support customer satisfaction.
• Handle any additional duties assigned by the line manager, whether temporary or ongoing.
• Track monthly targets and work toward the goals set by management.
• Monitor and reduce the days sales outstanding for the assigned area.
• Visit customers to obtain balance confirmations and help maintain healthy accounts receivable balances.
• Develop strong customer relationships to support steady payment collection.
• Issue overdue reminders and follow-up notices for unpaid invoices.
• Perform account reconciliation and obtain balance confirmations.
• Prepare and manage business correspondence professionally.

Qualification and Experience

• A bachelor’s degree is required.
• At least 3 years of relevant, proven experience is expected.

Skills and Qualities

• Excellent time management and organizational ability.
• Strong prioritization skills with the capacity to meet deadlines.
• Effective communication for dealing with internal and external stakeholders.
• Confident negotiation skills.
• Problem-solving ability for handling disputes and payment concerns.
• Relationship-building skills for working with customers.
• Attention to detail in account tracking and reconciliation.
• Knowledge of collections processes and receivables control.

Additional Information

The role requires adherence to ethical standards and internal quality policies. The candidate should be comfortable handling customer visits, follow-ups, and routine correspondence as part of regular credit control work.