Career Expert

Job Summary

HACA is seeking a motivated and performance-focused Career Expert to support student admissions by counselling prospects and maintaining consistent follow-up. This role suits someone with at least 1 year of experience in sales or counselling, along with practical experience using LSQ and CRM platforms.

Student Counselling and Admission Support

• Guide prospective learners on available courses, career paths, and the advantages of each program.
• Assess student needs and suggest the most suitable course options.
• Turn enquiries into admissions through clear communication and structured follow-up.

Lead Management

• Manage incoming and outgoing leads through phone calls, WhatsApp, and email.
• Keep leads updated in LSQ and CRM systems on a regular basis.
• Ensure follow-ups happen on time and that leads are nurtured properly until conversion.

CRM and Data Management

• Maintain precise and up-to-date student information in the CRM.
• Monitor daily activity, lead progress, and conversion performance.
• Work with internal teams to make the student onboarding process smooth.

Target Achievement

• Work towards monthly admission and revenue goals.
• Maintain strong conversion rates.
• Support sales drives and promotional initiatives as needed.

Requirements

• At least 1 year of experience in education sales, academic counselling, or inside sales.
• Practical experience with LSQ (LeadSquared) and CRM tools.
• Strong verbal and written communication, along with good interpersonal abilities.
• Ability to follow up consistently and negotiate effectively.
• A self-driven, target-oriented attitude.