Sales Development Representative (SDR)

Company Overview

Sapaad is a global SaaS product company focused on building high-quality software experiences for businesses around the world. Its core platform is relied on by thousands of customers across several regions, which reflects a strong fit in the market and a steady commitment to product improvement. The organization is powered by a team of enthusiastic developers and designers who create solutions intended to transform the industry. With its headquarters in Singapore and offices in San Francisco, Dubai, and India, Sapaad is supported by technology leaders with deep expertise in web, mobility, and e-commerce.

Role Summary

This is a full-time remote Sales Development Representative position centered on finding and qualifying new business opportunities for Sapaad. The role calls for researching prospects, reaching out through calls and emails, identifying qualified leads, and helping the sales team build a healthy pipeline. It also includes early-stage relationship building, learning customer challenges, and presenting Sapaad’s value clearly and persuasively.

What You Will Do

• Research target accounts and prospect potential customers through outbound outreach.
• Make calls and send emails to initiate conversations and create interest.
• Identify, qualify, and hand over strong leads to the sales team.
• Build and maintain early relationships with prospects while understanding their pain points.
• Explain the product’s value proposition in a clear and convincing way.
• Keep CRM records accurate and up to date.
• Work closely with sales and marketing to support outreach efforts.
• Share feedback that can help improve campaigns and engagement strategies.

Candidate Profile

• Experience or capability in inside sales and lead generation, including prospecting and structured outreach.
• Strong communication and selling skills, with the ability to present solutions and handle objections professionally.
• Business development mindset with an ability to spot opportunities and support pipeline growth.
• Comfort working with CRM systems and sales engagement tools, along with basic sales metrics analysis.
• Excellent written and spoken English, active listening, and a customer-first approach.
• Self-driven and able to work independently in a remote setup while coordinating with cross-functional teams.
• Experience in SaaS, technology, or B2B sales is an added advantage, and familiarity with global markets and different time zones is useful.
• Education in Business, Marketing, Communications, or a related area is preferred, though practical experience may also be considered.

Additional Information

Location mentioned for the role is Kochi, Kerala, India, while the position itself is remote. No salary or stipend details were provided.