Sales Assistant

Role overview

Napco National is looking for a Sales Assistant to support day-to-day sales operations in Dubai, United Arab Emirates. The role focuses on documentation, coordination, communication, and follow-up tasks that help the sales team work efficiently and serve customers smoothly.

Key responsibilities

• Compile daily sales and collection updates for the Sales Manager.
• Draft quotations, reports, letters, and other sales-related paperwork.
• Pass instructions from the Sales Manager to the wider sales team.
• Manage phone calls, emails, and general correspondence, both incoming and outgoing.
• Organize, maintain, and archive sales records and files.
• Work with Customer Service, Accounts, and Logistics teams to support order handling and delivery coordination.
• Track approvals, special requests, and customer-specific requirements until they are completed.
• Share pricing lists and ensure the team receives updated sales information.
• Help prepare forecasts, business plans, and periodic sales reports.
• Assist in addressing customer complaints and liaise with Quality Control when required.

Working relationships

This position interacts closely with the Sales Manager, Sales Team, Customer Service Department, and Accounts Department internally, and with customers and distributors externally.

Qualifications and experience

• A minimum of a high school education is required.
• Applicants should have 0 to 2 years of experience in a similar or related role.

Additional information

This is a full-time, on-site role based in Dubai. The source did not mention salary, benefits, vacancy count, start date, or application deadline.