Training Manager - HDFC-BB - Muzaffarpur

Job overview

The role exists to deliver training for field-level sales staff and unit sales managers so they can build stronger product knowledge, sharpen selling capability, and improve overall territory performance. The focus is on onboarding new joiners and running periodic learning interventions in recruitment and sales skills.

Key challenges

• Encouraging trainees, especially advisors, to attend training sessions even though they are not on the company payroll and may be reluctant to spend time developing their capabilities.
• Handling a wide span of control, with multiple branches across dispersed locations and a large mix of current staff and new hires, which can affect training execution.
• Working across geographically spread territories.
• Operating with limited training infrastructure and inadequate learning support systems.

Key responsibilities

• Build and roll out the regional training framework so learning delivery directly supports capability building and performance improvement.
• Prepare and execute the monthly branch training plan in line with the training architecture, including selling skills sessions, product refreshers, and related programs.
• Coordinate closely with the sales leadership chain to drive adoption of learning initiatives and ensure follow-through on actions.
• Promote awareness and consistent use of sales tools and enablement aids.
• Take charge during critical business events such as new product launches, fund launches, and regulatory updates by planning and running launch activities quickly and accurately.
• Design and implement learning interventions that solve local business issues and help capture regional opportunities.
• Deploy training programs that support seasonal business cycles and related opportunities.
• Deliver measurable improvements in productivity through effective training, target setting, stakeholder alignment, and hands-on field support.
• Manage training administration, including planning, documentation, expense control, and related process compliance for self and team members.

Relationships

• Internal: Regular coordination with the sales function for daily updates, sharing training activity status, aligning on training interventions, and supporting capability development.
• External: Daily interaction with sales-related external stakeholders to conduct training and enhance their knowledge and capabilities.

Organizational relationships

The source indicates that the role should be mapped within the organization structure above and below the position, but specific reporting lines, subordinate positions, and names are not provided.

Sign-off and record keeping

The hard copy of the job description is intended to be maintained in the organization’s records, with sign-off fields for the job holder and reporting manager. Names and signatures are to be completed on the physical copy.

Additional information

Business workforce number, unit workforce number, function workforce number, department workforce number, and other quantitative parameters are all marked as not available.