Sr Manager - Sales - India

About the Company

Tata Communications focuses on building the next generation of connectivity through innovation and intelligence. The organization works across cloud, mobility, Internet of Things, collaboration, security, media services, and network services to shape a more connected world.

Role Overview

This position is centered on expanding sales performance and bringing in new clients, with strong use of data-backed insights and emerging AI tools to improve sales planning and execution. The Senior Manager will apply analytics and AI-enabled capabilities to strengthen customer engagement, streamline sales workflows, and support key business relationships. The role also contributes to ongoing revenue operations while encouraging thoughtful experimentation and skill-building in AI applications relevant to sales.

Qualifications and Experience

A bachelor’s degree is required, and an MBA or an equivalent qualification is preferred. The ideal candidate should bring 7 to 12 years of experience in enterprise sales, especially within technology services, telecom, hardware, software, applications, or cloud services. A strong history of account management and people leadership is important.

Key Responsibilities

• Use analytics and AI-assisted tools, including enhanced CRM features, prompt-based proposal support, and basic customer data analysis, to shape sales plans and identify growth opportunities and new business prospects.
• Develop and sustain strong relationships with stakeholders and decision-makers across client organizations.
• Work with customers to understand their needs and use AI-enabled support for activities such as requirement analysis and proposal preparation.
• Strengthen account ownership by combining data-led insights with each client’s business priorities and operational challenges, while applying AI-supported methods where useful.
• Coordinate cross-functional collaboration across technical, finance, and operations teams.
• Support operating plans by drawing on analytics and AI insights to align execution with wider business goals.
• Coach and support team members, encouraging continuous learning, responsible testing of new ideas, and adaptation to new sales technologies.

Skills

The role calls for strong enterprise selling capability, account management, stakeholder handling, relationship building, team leadership, sales analytics, CRM usage, AI-assisted sales planning, cross-functional coordination, strategic account development, pipeline forecasting, and prompt engineering awareness.

Additional Information

This role emphasizes responsible use of AI in sales work, including experimentation, upskilling, and practical application of new tools to improve effectiveness across the sales process.