Network Engineer II

About the role

This position sits within a global network engineering organization responsible for keeping a large-scale internet infrastructure reliable, secure, and performing well. The role contributes to the design, operation, and improvement of network systems that support a wide range of products and services used by millions of people.

The team manages network assets across data centers and metro locations worldwide, covering the full lifecycle from site planning and construction through installation, configuration, activation, and commissioning. The work involves maintaining safe and efficient network operations while responding to incidents, performing planned maintenance, and helping ensure uninterrupted connectivity.

Minimum qualifications

• A bachelor’s degree in computer science, engineering, a related discipline, or equivalent hands-on experience.
• At least 1 year of experience in routing protocols, network design, troubleshooting, vendor-based networking equipment, EIGRP, IP routing, LAN switching, and data center operations.
• Practical knowledge of network protocols, architectures, and methodologies, along with scripting or programming experience such as Python.

Preferred qualifications

• Exposure to core networking technologies such as TCP/IP and protocols including BGP, OSPF, ISIS, DHCP, IPSec, GRE, Wi‑Fi standards, DNS, and RADIUS.
• Prior work in a network operations setting.
• Experience contributing to network design work.

Responsibilities

• Keep an eye on network dashboards and alerting tools, identify unusual activity or performance degradation, and perform first-level analysis using established playbooks.
• Investigate and fix network problems of low to moderate complexity across wired and wireless environments, including routing, switching, and firewall-related issues, while coordinating with hardware vendors and internet service providers when needed.
• Handle network support requests raised by users through the ticketing system, resolve them within service targets, and document the troubleshooting process and final fix clearly.
• Carry out standard, low-risk network modifications under approved change requests and maintenance procedures, such as port setup, VLAN changes, or software updates on individual devices.
• Keep network diagrams and operational records current, and take part in health checks and audits to support ongoing network reliability.

Equal opportunity statement

The employer maintains an inclusive hiring policy and considers applicants without regard to protected characteristics, including race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Candidates with criminal histories are also considered in line with applicable legal requirements. Accommodation support is available for applicants who need it.