Invent L3

Role Overview

Litmus7 is hiring an Invent L3 professional in Trivandrum, Kerala. This is a full-time onsite role focused on supporting merchandise planning and retail planning systems, with an emphasis on incident management, data troubleshooting, and cross-functional communication.

What You’ll Work On

• Support merchandise planning, forecasting, and retail planning platforms across implementation and production support activities.
• Work directly with Invent.ai / MerchPlan and related planning workflows.
• Handle retail planning processes such as forecasting, OTB, assortment, allocation, replenishment, promotions, markdowns, and seasonal planning.
• Write and optimize complex SQL queries, including window functions and performance tuning, to validate and reconcile data.
• Investigate and resolve integration issues involving SFTP, CSV or flat-file transfers, REST APIs, and ETL pipelines.
• Develop diagnostic, automation, and remediation scripts using Python or Bash.
• Review Linux logs, understand basic Linux operations, and work effectively in multi-tenant SaaS environments.
• Own high-severity incidents end to end and prepare clear root-cause analyses with practical follow-up actions.
• Communicate technical findings in a way that business users such as merchandisers and finance teams can understand.
• Participate in an on-call rotation as needed.

Requirements

• At least 6 years of relevant experience supporting merchandise planning, forecasting, or retail planning systems.
• Hands-on background with Invent.ai / MerchPlan.
• Strong domain knowledge of retail planning concepts and workflows.
• Advanced SQL skills for analysis, troubleshooting, and data reconciliation.
• Experience with system integrations and ETL issue resolution.
• Working knowledge of scripting with Python or Bash.
• Familiarity with Linux fundamentals, log interpretation, and SaaS environments.
• History of managing critical incidents and documenting root-cause analysis.
• Excellent written and spoken communication skills.
• Willingness to be part of an on-call schedule.

Additional Information

No stipend or salary details were provided in the source. No openings count, start date, application deadline, or internship duration was specified.

Employment type: full-time. Work mode: onsite. Location: Trivandrum, Kerala, India.