Human Resources Manager

About the Company

Care Advantage, Inc. provides personalized, one-to-one care that improves quality of life for people in private homes, hospitals, and healthcare facilities. The organization is grounded in clinical quality, efficient operations, and compassionate service, with a strong focus on helping each person receive high-standard care. It also aims to maintain a workplace where employees are supported and can contribute meaningfully to the lives of those served.

The company’s values are Integrity, Compassion, Accountability, Respect, and Excellence. These principles shape leadership decisions, employee experience, patient outcomes, and the overall culture. Care Advantage emphasizes an inclusive, respectful environment that supports both service quality and team empowerment.

Role Overview

The Human Resources Manager serves as both a strategic partner and an operational lead. Working closely with senior leaders and field teams, this person helps strengthen organizational performance, support a compliant and engaged workforce, and ensure HR practices align with business goals. The role goes beyond standard HR support and requires trusted guidance, balanced judgment, and a strong grasp of employment regulations.

Key parts of the role include employee relations, workplace investigations, compliance oversight, HR process improvement, HR systems support, metrics analysis, talent management support, and change management. The ideal candidate is proactive, influential across levels, and able to reinforce a culture that reflects the organization’s values.

Responsibilities

• Act as the first point of escalation for employee relations concerns within assigned regions.
• Investigate complex workplace matters with fairness, discretion, and confidentiality.
• Coach managers on performance issues, corrective action, and employee growth.
• Analyze turnover patterns at the root-cause level and help implement retention actions.
• Run stay interviews, exit interviews, and employee listening activities to improve engagement.
• Make sure HR practices comply with federal, state, and local laws, including FLSA, EEOC, and I-9 requirements.
• Carry out regular personnel file checks and prepare records to stand up to audits.
• Manage I-9 verification and audit activities with accuracy and promptness.
• Evaluate background screening results when determining hiring eligibility.
• Keep the employee handbook, HR policies, procedures, and job descriptions current.
• Support regulatory filings and audit readiness efforts.
• Help improve HR systems, maintain data quality, and resolve HRIS issues, with ADP preferred.
• Use HR data and reporting to support decisions and process enhancements.
• Identify ways to reduce manual work and standardize HR operations across regions.
• Work with leadership on workforce planning, organizational design, and talent initiatives.
• Assist with growth-related efforts, including mergers and acquisitions and organizational change management.
• Guide teams through transitions and help ensure changes are implemented smoothly.

Requirements

• At least 5 years of progressive experience in HR roles such as HR Business Partner, HR Generalist, or Employee Relations specialist.
• Solid experience in employee relations, workplace investigations, compliance, and audit activities.
• Strong understanding of employment law and current HR best practices.
• Practical experience using HRIS platforms, preferably ADP.
• Bachelor’s degree in Human Resources, Business Administration, or a related area.
• SHRM-CP or PHR certification is preferred.
• Experience in multi-site settings or healthcare organizations is preferred.
• Exposure to mergers and acquisitions or organizational change management is preferred.
• Strong analytical ability and experience preparing HR reports.

Benefits

• Competitive compensation based on experience.
• Health coverage that includes medical, dental, and vision benefits.
• Paid time off plus holiday leave.
• Retirement plan choices.
• Opportunities for ongoing learning and professional growth.
• A supportive workplace shaped by the company’s core values.
• Remote work flexibility within the stated regions.
• Travel to regional offices when required.

Equal Opportunity

Care Advantage is committed to equal employment opportunity and maintains an inclusive hiring process. The company welcomes candidates from all backgrounds and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other protected status.