General Manager

Role overview

The General Manager will be responsible for leading the local branch’s everyday operations, steering sales performance, and improving overall profitability. This position sets operating objectives and supports both internal and external growth.

About the company

CBX Solutions is a leading provider of architectural doors, frames, hardware, specialty products, and end-to-end security integration services. The organization promotes a collaborative, inclusive workplace built on trust and open communication, where employees are encouraged to share ideas and develop their careers.

What the organization offers

• Health, dental, vision, prescription, and life insurance coverage.
• 401(k) retirement plan with company matching.
• Generous paid time off to support rest, family time, and personal well-being.
• Ongoing learning opportunities, mentorship, and leadership development through an internal training program.
• A workplace culture focused on innovation, teamwork, and employee support.

Key responsibilities

• Build and maintain relationships with major clients, partners, and industry contacts connected to the branch.
• Coach, guide, and mentor management and sales teams to create a positive and high-performing work environment.
• Review bids and provide final approval on all GC contracts.
• Direct, train, and support managers and supervisors in carrying out their responsibilities.
• Work with marketing on new campaigns and evaluate the results of ongoing initiatives.
• Oversee processes for proof-of-concept projects.
• Participate in internal and HEB status meetings for larger pilot projects.
• Lead all-hands and leadership meetings.
• Manage financial activity tied to the profit and loss statement.
• Ensure contract and aftermarket/industrial sales team members meet or exceed activity standards and sales targets across monthly, quarterly, and annual periods.
• Delegate authority and responsibility while maintaining accountability and follow-up.
• Track inventory levels to ensure adequate stock is available.
• Develop and maintain relationships with supplier representatives who work with the branch.
• Handle personnel management responsibilities with support from Human Resources.
• Review sales, production, expense, labor, attendance, and other operational reports on a recurring basis.
• Monitor spending and put cost-control measures in place.
• Ensure timely delivery and completion of jobs.
• Support account managers with bid proposals.
• Maintain strong customer relationships with both internal and external stakeholders.
• Perform other related duties as assigned.

Minimum qualifications

• Associate’s degree, or a comparable mix of education and work experience.
• At least 5 years of management experience in security integration.
• At least 5 to 7 years of experience with doors, frames, and hardware.
• At least 5 to 7 years of experience leading multiple teams.
• At least 5 years of experience in a similar role.

Knowledge, skills, and abilities

• Solid understanding of change management practices.
• Intermediate to advanced proficiency with Microsoft tools such as Excel, Word, and Outlook.
• Strong organizational ability.
• Ability to motivate and influence others.
• Excellent verbal and written communication skills, strong grammar, and sharp attention to detail.
• Ability to form effective working relationships across internal and external stakeholders.
• Capability to manage multiple priorities at once.
• Detail-oriented approach to work.

Physical requirements

This role is based in a standard office environment and requires regular verbal and written communication, as well as the ability to see and hear effectively. The position frequently involves sitting, walking, standing, using hands to handle or feel objects, and reaching with the arms and hands.

Work environment

The job is primarily performed in a professional office setting using standard equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.

Qualification requirements

To succeed in this role, the selected candidate must be able to perform each essential duty satisfactorily. Reasonable accommodation may be available for individuals with disabilities to help perform the essential functions.

Equal opportunity

The employer is committed to equal employment opportunities and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Compensation

This is a salaried role with a hiring range of USD 110,000 to USD 150,000.

Location

Primary work location: Everett, WA, USA, 6201 Associated Blvd, Everett, WA 98203, USA.

Additional note

The posting indicates that candidates can apply using a QR code.