Documentation Manager - Study Abroad

Company Overview

Medcity International Academy (MIA) is based in Kannur, Kerala, and operates several centers across Kerala and Karnataka. It is recognized in India for English language training and professional test preparation. The academy supports candidates preparing for international exams such as IELTS, OET, TOEFL, and NCLEX-RN, using certified trainers, digital learning tools, and tailored teaching methods. Along with test coaching, MIA also offers professional development, placement assistance, and education support for students and working professionals pursuing opportunities in fields including healthcare, IT, engineering, and related areas.

Role Overview

This is a full-time, on-site position in Kochi for a Documentation Manager focused on study abroad operations. The selected candidate will handle student records, keep documentation aligned with internal procedures and external compliance standards, and maintain complete and accurate files. The role also requires coordination with internal teams, improving documentation processes, preparing technical documents, checking for correctness and consistency in written content, and sharing updates with stakeholders in a timely manner.

Key Functions

• Oversee, organize, and maintain student documentation.
• Ensure records meet both internal requirements and external compliance expectations.
• Work with different teams to support smooth documentation handling.
• Improve and simplify documentation workflows where needed.
• Draft and manage technical documentation and related written material.
• Verify that all documents are accurate, consistent, and properly formatted.
• Provide timely reports and communicate progress clearly to stakeholders.

Qualifications

• Hands-on experience with technical documentation, document control, and document management practices.
• Ability to produce detailed, precise technical writing.
• Strong verbal and written communication skills for cross-team coordination.
• Good organizational ability and effective time management.
• Exposure to international student recruitment or study abroad processes will be considered an advantage.
• A bachelor’s degree in English, Communications, or a related discipline.
• Comfort with documentation tools and software used for record handling and preparation.

Additional Information

This is a full-time, onsite role located in Kochi, Kerala, India. No stipend or salary amount was specified in the source. No vacancy count, start date, or application deadline was provided.