R
Customer Support Specialist
Mumbai, Maharashtra, India · Tempo total
Seja o primeiro a se candidatar
- Experiência
- Qualquer
- Salário
- INR 360,000 – INR 660,000 / year
- Vagas
- 1
- Publicado
- há 12 horas
- Modo de trabalho
- No escritório
- Retomar
- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
Role overview
This position is for a Customer Support Executive working with SafeGold. The role is centered on helping customers across multiple communication channels and ensuring their issues are fully resolved.
What you will do
- Respond to customer questions and concerns through chat, email, and phone.
- Track each case through to resolution and make sure no issue is left open.
- Work with internal teams whenever cross-functional support is needed.
What the role calls for
- Strong communication ability in both English and Hindi.
- Prior familiarity with CRM tools is an advantage.
Perks and benefits
Health insurance, annual bonus, and provident fund are included.