Client Support Associate

Role Overview

This opening is for a customer support professional in an international travel and telecom environment, covering hotels and airlines-related support. The role is suited to candidates who are comfortable handling blended customer interactions and who can communicate clearly while keeping the customer experience at the center.

Key Expectations

• Deliver support in a blended process with a focus on customer satisfaction.
• Communicate confidently in both written and spoken English.
• Use basic computer tools comfortably and adapt quickly to new systems and workflows.
• Guide customers with a helpful, professional, and solution-oriented approach.
• Be willing to work from the office, follow a five-day work week, and take night shifts when required.

Eligibility

Undergraduates and graduates may apply. Regular students are not eligible. Strong English communication skills are mandatory.

Work Schedule

The job follows a 5-day working week, and candidates must be open to night shifts.

Perks and Benefits

• Permanent, full-time employment opportunity
• One-way cab facility
• Incentives and allowances
• Internal promotion opportunities through IJP
• Health insurance, PF, ESI, and incentive benefits

Application and Interview Details

This is a walk-in hiring drive for a globally leading brand. Candidates interested in booking an interview slot can share their updated CV via WhatsApp at the numbers provided in the source. If there is no response, candidates may resend their CV to the alternate contact number mentioned, after which the team will connect back.

Interview Venue

HBR, DN2, Signet Tower, Unit 804, 8th Floor, College More, Sector 5, Salt Lake, Kolkata - 700091.

Additional Information

The opportunity is positioned as a career-building role in an international travel and telecom process, with exposure to customer handling, communication skills, and technology-enabled support workflows.