Assistant Manager (Tenancy Management)

Role overview

This contract position supports customers in resolving issues related to non-compliance with tenancy or contractual obligations. The role focuses on helping parties address breaches in a timely and professional manner while maintaining strong customer service standards.

Key work areas

• Monitor timelines tied to breach rectification and keep track of required deadlines.
• Reach out to companies with reminders to correct identified breaches.
• Respond to customer questions, requests, and feedback.
• Assess situations and propose deadline extensions or alternative solutions where appropriate.

What the role calls for

• Well-developed communication and interpersonal skills, with the confidence to manage challenging customer conversations tactfully.
• A constructive, can-do mindset.
• Strong initiative and problem-solving ability.
• Previous exposure to facility or property management is an added advantage.

Employment details

This is a 1-year contract role based onsite in Singapore.