Consulting Engineer

Role overview

This position is with Cisco’s Customer Experience organization, a specialist technical team focused on creating excellent customer outcomes. The consulting engineering function works with large enterprises to plan, deploy, and fine-tune modern networks using Cisco SD-Access, SD-WAN, and Routing & Switching technologies, with the aim of turning technical work into measurable business results.

Notice about the opening

This posting is intended to identify potential future hiring needs. The role may not be actively open right now, but if a matching opportunity becomes available, a Cisco representative may reach out to you after you apply.

What you will do

• Work with senior engineers and customers on delivery of Cisco SD-Access, SD-WAN, and Routing & Switching solutions.
• Join customer discussions to understand requirements and translate desired business outcomes into project scope.
• Assist with deployment, setup, and migration activities, including participation during change windows.
• Create and use lab environments to troubleshoot issues, confirm solution behavior, and maintain quality expectations.
• Help prepare project deliverables, migration approaches, and customer-facing documents, while using AI tools for planning, analysis, and storytelling and checking the results carefully.
• Contribute reusable assets such as templates, lessons learned, and internal knowledge-sharing material to strengthen the team’s collective expertise.
• Build ownership of customer relationships while growing technical depth across Cisco’s enterprise portfolio.

Required qualifications

• A bachelor’s degree in Computer Science, Engineering, or a related discipline, along with 2+ years of relevant networking experience; an equivalent mix of education and experience is acceptable up to 3 years.
• Active CCNA certification.
• Practical experience with Cisco Routing & Switching platforms, including Catalyst switches, ISR/ASR routers, and IOS-XE.
• Working knowledge of core LAN/WAN networking and routing protocols such as BGP, OSPF, and EIGRP.
• Experience troubleshooting production networks.
• Exposure to at least one of these: Cisco SD-Access or Cisco SD-WAN/Meraki.

Preferred strengths

• Progress toward CCNP Enterprise certification.
• Basic scripting and automation capability, ideally with Python, Ansible, or REST APIs.
• Comfort using AI-assisted productivity tools and verifying any outputs before use.
• Clear written and verbal communication skills, with the ability to explain technical ideas in simple terms.
• A collaborative, customer-focused mindset and openness to learning from feedback.

About Cisco

Cisco is working to reshape how data and infrastructure connect and secure organizations in the AI era and beyond. With four decades of innovation, the company develops technologies that help people and technology work together across physical and digital environments. Its portfolio delivers security, visibility, and insights across the full digital footprint, supported by a global team that values collaboration, empathy, and large-scale impact.

Additional information

Location: Bengaluru, Karnataka, India. Employment type: full-time, onsite.