Human Resources Manager

Role Overview

InsuranceMarket.ae is hiring an HR Manager in Dubai, UAE for a full-time, on-site role focused on running and strengthening HR operations. The position is centred on disciplined execution of approved HR policies, accurate people administration, employee relations handling, and strong governance. Rather than owning HR strategy, the role is designed to keep HR processes compliant, consistent, and audit-ready.

Key Responsibilities

• Implement approved HR policies, procedures, and internal guidelines across the organisation.
• Run daily HR operations while ensuring alignment with UAE labour law and company policies.
• Keep employee files, contracts, leave information, and HR documentation complete and accurate.
• Make sure HR practices are applied consistently across teams and cases.
• Maintain documentation and trackers that are ready for audit and compliance checks.
• Manage people administration through the full employee lifecycle.
• Serve as the primary contact for employee relations matters.
• Handle grievances and disciplinary matters fairly, neutrally, and in line with legal requirements.
• Carry out investigations and ensure disciplinary procedures are applied consistently.
• Enforce the Code of Conduct and internal disciplinary framework.
• Coordinate recruitment progress and onboarding updates with Hiring Managers, Talent Acquisition, and PRO teams.
• Oversee onboarding readiness, including document collection and induction completion.
• Track visa and immigration matters with the PRO team and escalate risks, delays, or compliance concerns.
• Ensure offer letters, employment contracts, and onboarding paperwork are issued correctly and on time.
• Prepare and check monthly payroll inputs such as attendance, overtime, deductions, and incentives.
• Work with Finance to support accurate and timely payroll processing.
• Manage health insurance enrolments, renewals, and employee queries.
• Conduct exit interviews and complete offboarding documentation.
• Coordinate visa cancellations and final settlements with PRO and Finance.
• Make sure employee records are closed correctly at exit.
• Supervise team members within the HR function.
• Build clear reporting lines and accountability within the team.
• Review outputs to ensure quality and on-time delivery.
• Maintain operational discipline through structured workflows and ownership.

Requirements

• 5 to 7 years of HR experience.
• At least 2 years of experience in an HR managerial or team lead role in Dubai, UAE.
• Strong exposure to HR operations, employee administration, employee relations, payroll coordination, and compliance.
• Solid understanding of UAE labour laws.
• Strong attention to detail and disciplined execution.
• Ability to lead people and drive accountability.
• Clear, professional communication with stakeholders.
• High levels of confidentiality and integrity.
• Bachelor’s degree in Human Resources or a related field.
• CIPD, SHRM-CP/SCP, or an equivalent certification is preferred.

Additional Information

This role is focused on operational HR control, compliance, and administration. It is not primarily a strategic HR leadership position. The successful candidate will be expected to manage processes accurately, support governance, and ensure consistent execution across HR activities.

Employment Details

Employment type: Full-time. Location: Dubai, UAE. Workplace type: On-site.