Event Executive

Role overview

The Event Executive position supports sales and marketing operations for a hotel environment in Jeddah, Saudi Arabia. The role focuses on handling guest and sales-related communication, organizing information, and helping drive revenue while maintaining strong guest relationships and service standards.

Key duties

• Keep the information board updated regularly so employees stay informed about important events.
• Support team members who need help meeting their job responsibilities, such as low package sales performance.
• Route incoming lead calls or emails to Sales Executives according to the line rotation process.
• Build and maintain spreadsheets and other records for sales and marketing activities, including mailing lists and tour-related details.
• Enter, review, reconcile, and validate data in sales-related software systems.
• Reach out to the appropriate person or department to resolve guest calls, requests, and issues.
• Help strengthen awareness of the brand both inside and outside the property.
• Use selling methods that increase revenue while protecting guest loyalty, including upselling where appropriate.
• Encourage guests and callers to buy or schedule preview package sales and tours, and respond to questions about facilities and services.

People and service support

• Assist managers with hiring, training, scheduling, evaluating, coaching, counseling, disciplining, and motivating staff.
• Act as a role model and the first contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Report accidents, injuries, and unsafe conditions to the manager without delay.
• Follow all company procedures and policies, and maintain a neat, professional appearance.
• Protect company property and assets.
• Anticipate guest needs, support guests with disabilities, and express genuine appreciation to guests.
• Communicate clearly and professionally, including by phone and in written documents.
• Build positive working relationships with colleagues and uphold quality standards.
• Identify and help implement improvements that raise organizational quality.
• Read and verify information in multiple formats and complete other duties assigned by supervisors.

Qualifications

Candidates should have at least a high school diploma or GED and a minimum of 1 year of relevant work experience. No supervisory background is required, and no license or certification is needed.

About the employer

Delta Hotels and Resorts, part of Marriott International, focuses on giving frequent travelers a smooth, reliable stay with carefully selected essentials and warm service. The brand is expanding across global markets and values team members who enjoy purposeful hospitality, attention to detail, and working within a diverse international environment.

Equal opportunity statement

The employer is committed to equal opportunity and welcomes applicants from all backgrounds. Hiring decisions are made without discrimination on protected grounds, including disability, veteran status, or any other status covered by law.

Additional information

Job number: 26075480. Job category: Sales & Marketing. Location: 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. Schedule: Full time. Remote work: No. Position type: Non-management.