Assistant Maintenance Manager

About the Property

Novotel Queenstown Lakeside sits in a prime lakefront position in Queenstown and is the town’s largest hotel, offering 273 guest rooms. The property is seeking an Assistant Maintenance Manager to help keep the hotel running smoothly, protect the owners’ investment, and ensure every guest enjoys a safe and comfortable stay. This role suits someone with solid technical know-how and a warm hospitality mindset who can thrive in a busy environment.

What You’ll Do

• Oversee maintenance activities across the hotel to support guest comfort and smooth daily operations.
• Track energy usage, inspect and test safety systems, and keep equipment in working order.
• Work with the Chief Engineer to manage outside contractors.
• Support ongoing training focused on safety and operational standards.
• Help build and sustain an inclusive, respectful workplace culture.
• Assist with budgeting, expense management, and stock control.
• Promote compliance with safety procedures, EPA requirements, and PPE standards.

What We’re Looking For

• A careful, solutions-focused person with initiative and an entrepreneurial outlook.
• Previous experience supervising maintenance work, ideally in a large hotel or complex.
• A trade qualification would be an advantage.
• Comfort using Microsoft Office and property management systems such as Opera.
• Willingness to work weekends and public holidays.
• Strong communication skills, excellent organization, and cultural awareness.

Additional Information

Why join Novotel Queenstown?

• Meals are provided for staff during shifts.
• Uniforms are supplied and laundered daily.
• Staff accommodation is available.
• Access to Accor Academy for learning and development while you work.
• Flexible working practices to support a healthy work-life balance.
• Discounted food, beverage, and accommodation benefits worldwide through Accor.
• Referral bonus program for recommending friends.
• Parental leave support through Accor’s scheme.
• Access to the Employee Assistance Program.
• Workplace location: Novotel Queenstown Lakeside.
• A cover letter is required with your application.

Diversity & Inclusion

The employer is committed to an inclusive workplace and aims to attract, hire, and advance people from diverse backgrounds. Reasonable adjustments can be arranged during the hiring process if needed.