Customer Success Intern

About the internship

EMIAC Technologies is a content marketing agency with more than 8 years of experience in the industry. Its work centers on content writing, guest posting, and press release services, and the team of 100+ supports brands across different markets with SEO-focused content, website copy, and communication that helps strengthen online presence.

This internship is suited to someone who is proactive, detail-conscious, and comfortable supporting client coordination and daily operations. You will help manage client needs, keep project progress on track, work with internal teams, and make sure communication flows smoothly between clients and the company.

Role overview

The position is designed for a candidate who wants hands-on exposure to client servicing and operational workflows in a fast-moving professional setting. You will be expected to stay organized, communicate clearly, and learn how customer success and coordination function across teams.

Key responsibilities

• Handle routine communication with clients through calls, emails, WhatsApp, and meetings.
• Work with internal teams to ensure client tasks and deliverables are completed on schedule.
• Capture client needs accurately and convert them into clear briefs for internal execution.
• Keep client files, task trackers, sheets, and progress reports updated.
• Check in with teams on project status, pending items, approvals, and deadlines.
• Help managers prepare client updates, reports, presentations, and meeting notes.
• Monitor project movement and support a smooth handoff between clients and different departments.
• Address simple client questions and route important concerns to the reporting manager.
• Assist with meeting coordination, agenda preparation, and sharing minutes after discussions.
• Support client onboarding, documentation, and related operational work.

What you will learn

• How end-to-end client servicing and operations are handled.
• Professional client communication practices.
• Project coordination and task management methods.
• How to understand client requirements and document briefs effectively.
• Reporting, follow-up discipline, and deadline management.
• Working with trackers, CRM tools, and project management systems.
• Cross-functional coordination with marketing, design, content, sales, and tech teams.

Who can apply

Applications are open only to candidates who can commit to a full-time, in-office internship, start between 11 June 2026 and 16 July 2026, stay for 6 months, live in Jaipur, and have relevant skills and interest in the role.

Eligibility and other requirements

• You should be pursuing or have recently completed a degree in business, management, marketing, operations, or a similar field.
• Strong verbal and written communication skills are needed.
• You should be comfortable coordinating tasks and following up consistently.
• A basic understanding of client servicing, operations, or project coordination is expected.
• Proficiency in MS Office, especially Excel, Word, and PowerPoint, is required.
• You must be able to juggle multiple tasks while staying detail-oriented.
• The role suits someone who is self-driven, responsible, and open to learning.
• Comfort in client-facing communication and collaboration with internal teams is important.

About EMIAC Technologies

EMIAC Technologies is a content marketing agency with over 8 years of experience. The company focuses on content writing, guest posting, and press releases, and its 100+ member team works on content that connects with audiences worldwide and supports stronger digital visibility for businesses.

Additional information

• Pay ranges from INR 5,000 to 7,000 per month.
• There are 3 openings for this internship.
• The internship lasts for 6 months and begins immediately.
• Selection deadline: 11 July 2026 at 23:59:59.
• Perks include a certificate, a letter of recommendation, and an informal dress code.
• Other benefits and exposure include hands-on work with live client projects, portfolio-building opportunities, direct mentorship from experienced managers, a supportive team environment, a visually appealing office in Jaipur, a gaming area, an in-house library, practical learning in client operations and reporting, access to CRM and project management tools as well as AI and automation systems, team celebrations and Fun Fridays, a green and open workplace, and the possibility of full-time placement based on performance.