General Manager - Sales - India

About the CompanyTata Communications is focused on reshaping connectivity through innovation and intelligence. Its portfolio spans cloud, mobility, Internet of Things, collaboration, security, media services, and network services, with a vision of enabling a new era of communications.Role OverviewThis leadership position is responsible for driving sales growth across India by shaping regional and segment strategy, managing cross-functional execution, and building long-term customer opportunities in a complex telecommunications environment.Minimum Qualifications and ExperienceThe ideal candidate should have a technical or engineering background along with an MBA preference, and should bring approximately 15 to 20 years of experience in telecommunications. The role also calls for exposure to selling to target customer segments, market research and analysis, and business development.Other Knowledge and SkillsSuccess in this role requires the ability to work effectively in complex and uncertain business situations, manage multiple priorities, and handle large-scale customer requirements across several customer segments.Key ResponsibilitiesWork with RTM heads to define short-, medium-, and long-term strategy for the region or segment using market studies, competitive insights, company capabilities, and market direction.Create plans and steer execution for new and expanding services in target market segments.Partner with product and sales leadership on service evolution and tactical sales action plans.Lead reviews of complex transactions and evaluate business performance, taking corrective steps when needed.Coordinate a cross-functional internal team, including product and support functions, to accelerate segment growth and convergence.Set and manage the execution approach for the company’s priorities in the region, including identifying key imperatives and monitoring progress.Guide the team on solution design, cross-product policy decisions, and items that need escalation and review.Work with the CTO organization to assess market opportunities through early validation, customer feedback, and product planning inputs.Support the identification of early adopter customers based on defined qualification criteria.Drive the creation of long-term multi-solution opportunities to deepen customer penetration and increase wallet share.Obtain senior management approval based on preliminary opportunity assessments.Oversee development of detailed value propositions, customer-facing business cases, and pricing models.Collaborate with sales teams to connect with qualified customers and coordinate marketing collateral for those accounts.Review team structure regularly, identify talent needs, and take part in hiring and selection.Set goals, conduct performance reviews, and lead engagement, recognition, and reward initiatives for the team.Help build the sales incentive plan and mentor team members while resolving people-related issues.Additional InformationThis is a full-time, on-site leadership role based in Delhi, India. The role is suited to professionals who can manage large, complex customer expectations while building scalable sales strategy and internal alignment.