Assistant Manager, Key Account Management

Position Overview

Based in Doha, Qatar, this full-time role at Nestlé Qatar centers on driving sales growth by category within assigned customers, establishing and nurturing long-term relationships, and ensuring sound financial health for the accounts under management.

Daily Responsibilities

• Take full responsibility for achieving territory sales volume targets by category.
• Secure core product distribution by ensuring new SKU listings, target success visuals, and visibility metrics as per Business Development Agreement standards.
• Build robust relationships with customers and lead contract negotiations covering topics such as visibility, shelf space, promotions, and implementation plans.
• Conduct daily field visits to stores within the territory to verify product availability.
• Keep sales management informed through market reports including sales analysis, implementation status of monthly initiatives, competitor activities, product launches, and customer plans.
• Develop and sustain effective, long-term business relationships with customers.
• Oversee the correct and efficient execution of promotional plans in assigned stores.
• Ensure product availability on shelves aligns with core distribution by coordinating with merchandisers and conducting store follow-ups.
• Maintain proper product handling and shelf condition following Nestlé policies.
• Audit shelves and warehouse stock regularly, managing stock rotation and addressing short expiry product issues in compliance with company guidelines.
• Manage financial aspects including collections and reconciliation following Nestlé's payment terms.
• Supervise merchandiser activities and provide feedback regarding stock management, shelf placement, secondary placements, and promotional displays.
• Maintain accurate customer records, sales activity documentation, and required reports.

Candidate Profile

• Possess a bachelor’s or master’s degree.
• Have at least 2 years of relevant experience as a Key Account Manager working with diverse customers.
• Proven track record of success in previous account management roles.
• Strong interpersonal skills to manage and negotiate customer relationships.
• Demonstrated leadership with the ability to coach others.
• Good analytical abilities to assess sales data and market trends.