Sales Coordinator

Job Summary

The Sales Coordinator will provide essential support to both the sales and engineering departments. This role involves managing crucial documentation, preparing project-specific records, liaising with customers and internal teams, and ensuring the seamless operation of administrative and sales functions. The Sales Coordinator acts as a vital communication link for clients and colleagues, contributing to efficient operations and high customer satisfaction.

Key Responsibilities

• Offer administrative assistance to the sales and engineering teams.
• Manage all aspects of document control, including filing, scanning, distribution, and maintaining records.
• Process and prepare project job orders.
• Generate project invoices and collaborate with the finance department for billing procedures.
• Maintain records of accounts receivable and prepare customer account statements.
• Compile daily, weekly, and monthly sales performance reports.
• Initiate purchase requests for office supplies and departmental needs.
• Address customer inquiries and resolve issues promptly and professionally.
• Coordinate with various internal departments to ensure efficient workflow and project completion.
• Organize meetings, maintain meeting minutes, and provide general administrative support.
• Serve as the main point of contact for customers regarding project and sales documentation.
• Ensure the accuracy of customer records and sales documentation.
• Contribute to customer satisfaction efforts and facilitate effective client communication.
• Undertake any other management-assigned duties related to sales coordination and administration.

Requirements

Qualifications

• Possess a Bachelor's Degree or Diploma in Business Administration, Marketing, Engineering Administration, or a closely related discipline.
• Have a minimum of 3 years of professional experience in sales coordination, administration, or customer service roles.
• Previous experience within engineering, construction, or technical service companies is advantageous.

Skills & Competencies

• Exhibit strong communication and interpersonal abilities.
• Demonstrate excellent organizational skills and proficiency in document management.
• Be adept at using Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Possess the capability to generate reports and maintain precise records.
• Show a strong orientation towards customer service.
• Effectively manage time and handle multiple tasks simultaneously.
• Maintain a high level of attention to detail and accuracy.
• Ability to perform well under pressure and meet strict deadlines.
• Proficiency in English is required; knowledge of additional languages is a plus.