- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 1주 전
- 작업 모드
- 사무실에서
- 교육
- 명시되지 않음
- 적임
- Applicants should be able to work full-time on-site in London and be prepared for housekeeping duties in a hotel environment. The role suits people with strong attention to detail, good communication skills, and the ability to work well with guests and colleagues.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About the role
The Hoxton is hiring a Room Attendant for its Shepherd’s Bush hotel in London. This property sits in the centre of a lively, varied neighbourhood and includes 237 uniquely styled bedrooms, an all-day restaurant called Chet’s, a spacious lobby with vintage-inspired seating and quiet corners, plus a central bar and terrace designed for guests exploring West London.
What you will do
- Clean and service guest rooms so they consistently meet the brand’s presentation and quality expectations.
- Record any maintenance issues in guest rooms and guest corridors using KnowCross.
- Make sure guest rooms always comply with brand standards and audit requirements.
- Clean and maintain public spaces so they remain tidy, attractive, and aligned with brand standards.
- Report faults in public areas and back-of-house spaces through KnowCross.
- Keep all public areas compliant with brand standards and quality audit checks.
- Look after exterior hotel areas, including guest entrances and loading bay spaces.
- Manage the daily delivery and return of linen and terry items.
- Stock linen and housekeeping supplies on guest floors and in storage areas, keeping these spaces clean and orderly.
- Ensure guest floors are maintained to a high standard at all times.
- Support the housekeeping team with additional tasks when needed.
- Follow Health and Safety rules and escalate any breaches to the Head Housekeeper.
- Use cleaning products and materials properly and follow COSHH guidance.
- Attend all required training sessions.
- Keep a warm, positive, and solutions-focused approach throughout the working day.
- Deliver attentive, friendly, and responsive service to guests.
- Assist with cleaning public and back-of-house areas whenever needed.
What we are looking for
- Strong spoken and written communication skills, along with basic computer proficiency.
- The ability to develop good working relationships with both colleagues and guests.
- A sharp eye for detail and a commitment to keeping rooms maintained to a very high standard.
Additional information
What’s in it for you:
- Competitive pay.
- 28 days of holiday in total, including bank holidays, plus pension and life insurance.
- Access to a health cash plan that helps you claim money back and supports physical and mental wellbeing.
- Confidential support through a hotline and a network of mental health first aiders.
- Retail and hospitality discounts through partner offers.
- A complimentary night at The Hoxton and a dinner for two when you join.
- Meals provided during your shift.
- Discounts across the Ennismore family for you and your close family and friends, even if you leave later.
- One free night at The Hoxton each year, plus an additional cash reward at major milestones.
- Good opportunities to grow and move within a global family of brands.
- Role-specific training, learning academies, and development support to help you thrive.
- Extra paid time off to volunteer with partner charities.
- Regular social events, including team drinks and bi-annual parties.
- Enhanced family leave benefits.
- A yearly diversity and inclusion calendar with events that encourage learning, celebration, and positive impact.
Working style
This is a full-time, on-site position in London, England, United Kingdom.