Operations Support

About the role

Primark is hiring an in-store Operations Support colleague to help keep store processes running smoothly while supporting a safe, well-organized customer and colleague environment. The position focuses on operational accuracy, health and safety coordination, and day-to-day store support to help deliver an excellent shopping experience.

Key responsibilities

• Partner with the Store Manager and the Environmental Health & Safety (EHS) Lead on operational and EHS-related tasks.
• Act as a key in-store contact for maintaining a safe working environment and supporting a positive experience for shoppers.
• Help with POS ticket printing and price adjustment updates to support the customer experience.
• Support EHS activities in line with local requirements, including onboarding safety training and refresher sessions.
• Identify and help reduce hazards while contributing to training initiatives and operational improvement efforts.
• Raise repair requests, coordinate with contractors, and assist with the paperwork needed for contractor work.
• Track and report technology issues and work toward timely resolution of repairs.
• Update internal systems, keep stock files accurate, and manage the lost property process.
• Order PPE, stationery, shop-floor hardware items, and make sure first aid kits are fully stocked.
• Carry out routine self-audits and keep the Store Manager / EHS & Operations In-Store Lead informed about daily and weekly actions, deadlines, and progress.

What you should bring

• Strong administrative ability, including accurate data entry and organization.
• Good interpersonal skills and the ability to build trusted working relationships.
• Clear communication skills to guide and support team members effectively.
• Strong planning, prioritization, and attention to detail.
• Comfort using computers for administrative work and record keeping.
• A proactive, positive, and self-driven approach to work.

Compensation

The pay rate for this position is $16.50 per hour. This reflects a good-faith estimate at the time of posting and may vary based on internal equity, location, job-related knowledge, skills, and experience.

Equal opportunity and accommodations

Primark is committed to equal employment opportunity and an inclusive workplace where employees can grow and thrive. The company does not discriminate on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other legally protected status. Reasonable accommodations are available for individuals with disabilities during the application or interview process.

To request an accommodation related to the online application system, candidates should contact the designated accessibility email address provided by the employer.

Reference

REQ ID: JR-7297