Customer Service

The opportunity

Join Hynds and represent the business at the front line, providing excellent service to customers in the civil, water, wastewater, and drainage sectors. This is a practical, varied branch-based role that combines customer interaction, yard support, stock control, quoting, sales assistance, and delivery coordination to help keep daily operations running efficiently.

What the role involves

• Serving customers at the counter and supporting them with day-to-day enquiries.
• Working in the yard and assisting with stock movement and organisation.
• Helping with sales activities, preparing quotes, and coordinating deliveries.
• Using stock management processes to keep branch inventory accurate and under control.
• Contributing to the smooth running of a busy branch environment through hands-on support.

What you will bring

• Previous experience in front-counter customer service and yard-based work.
• A current full driver’s licence.
• A forklift licence; F endorsement is an advantage but not compulsory.
• The ability to connect with customers confidently and resolve issues quickly.
• Good computer skills and a practical approach to stock control.
• A reasonable level of physical fitness for active branch work.
• Industry product knowledge would be beneficial.

About Hynds

Hynds has been New Zealand’s leading supplier of water and water-based waste management solutions for civil and rural infrastructure since 1973. As a family-owned company, it is known for strong customer focus and a workplace culture built on doing the right thing, valuing people, and supporting customers to achieve success.

Pre-employment requirements

Applicants must be legally entitled to work in New Zealand and be prepared to complete a pre-employment medical assessment, alcohol and drug screening, and a criminal history check.