Business Development Representative, MuleSoft

About Salesforce

Salesforce is the leading AI-powered CRM platform, bringing together people and intelligent agents to help businesses succeed. The company emphasizes ambition, innovation, trust, and meaningful impact through technology. It is seeking professionals who are excited about AI-driven transformation and want to contribute to the future of work.

Role Overview

This position supports the revenue growth of MuleSoft by generating new business opportunities. The role involves partnering with a high-performing software sales team and engaging senior decision-makers, including C-level and executive stakeholders, within large enterprise accounts such as Fortune 100 companies.

You will use strategic thinking to identify, research, and approach both existing and prospective customers across large and mid-sized organizations. A customer-first mindset is essential, along with the ability to understand business objectives and show how MuleSoft can address them.

Your Impact

• Reach out to and build relationships with new MuleSoft prospects as well as current Salesforce customers working on strategic initiatives.
• Research accounts and industries to uncover relevant business needs and potential MuleSoft use cases.
• Work closely with multiple field teams to surface and develop new opportunities.
• Create and carry out demand-generation plans together with Account Executives.
• Maintain accurate forecasting and keep the CRM and related tools fully updated.
• Contribute to team growth by sharing effective practices and improving processes.

Minimum Requirements

• A successful background of at least 3 years in sales, SaaS, business development, or account management.

Preferred Requirements

• Solid commercial awareness, with experience in account planning and industry research.
• Strong prospecting ability, including the capability to identify and grow opportunities in both new and existing accounts.
• A sales-oriented mindset with strategic thinking and a bias toward action.
• Excellent communication skills and the ability to build trusted, influential relationships that drive outcomes.

Additional Information

To maintain the best candidate experience, applicants are asked to limit applications to a maximum of 3 roles within a 12-month period to avoid duplicate efforts.

Salesforce provides support for reasonable accommodations during the application or recruiting process. Requests can be submitted through the company’s accommodation request process.

The company also uses artificial intelligence tools to assist recruiters in reviewing resumes and qualifications during hiring. Final hiring decisions are always made by people. Additional details about data usage, privacy rights, and opt-out options are available through the company’s candidate privacy information.

Equal Opportunity Statement

Salesforce is committed to fair and inclusive hiring. Employment decisions are based on merit, competence, and qualifications, and are made without discrimination on the basis of protected characteristics such as race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran status, marital status, political viewpoint, or other legally protected categories. This policy applies across the full employee lifecycle, including hiring, compensation, promotion, transfers, training, performance review, discipline, termination, and related employment decisions.

Benefits and Growth

Joining Salesforce means access to benefits and resources designed to help employees maintain balance, perform at their best, and grow their careers. The company highlights its AI agents and Agentforce platform as key tools for increasing impact and helping organizations deliver better customer experiences.