Sales Assistant

Company Overview

Spacecool Energies delivers integrated industrial solutions designed to reduce delays and technical issues for clients working across a range of sectors. Its offerings include high-performance industrial spot air conditioners, complete HVAC installation and maintenance, and a wider set of industrial supply and technical services. The company also works with prefabricated steel containers, MRO products, and mechanical instrumentation, supporting projects such as shutdowns, new builds, and urgent maintenance work. Through trading, rental, and custom sourcing, the business helps keep operations productive with the right equipment, tools, and technical support.

Role Summary

This is a full-time, on-site position in Dubai for a Sales Assistant. The person in this role will support the sales function with daily coordination, customer follow-up, documentation, and system updates. The position also involves helping manage onsite deliveries and operations, ensuring sales records stay accurate and communication with customers remains timely.

Key Duties

• Prepare quotations and support the sales team with routine administrative tasks.
• Track incoming inquiries and make sure they are followed up promptly.
• Maintain complete and accurate customer information in CRM and other internal systems.
• Respond to customer phone calls and emails and share product or order updates as needed.
• Coordinate follow-ups and help keep communication flowing between customers and internal teams.
• Support onsite deliveries, operational coordination, and related documentation.
• Draft sales reports, assist with proposals and presentations, and contribute to trade shows or client visits.
• Help organize the sales pipeline and maintain a structured filing system.

Skills and Experience

The ideal candidate should bring strong interpersonal ability and a customer-focused approach, along with clear written and verbal communication. Basic sales support capability, organization, attention to detail, and the ability to juggle multiple tasks in a busy environment are important. Familiarity with Microsoft Office or Google Workspace and CRM tools is expected. The role suits someone who works well with others, adapts quickly, takes initiative, and has some background in sales support, customer service, or administration, preferably in industrial, HVAC, or technical supply settings.

Eligibility

Candidates should hold a relevant diploma or bachelor’s degree in business, sales, marketing, or a related area. A valid UAE driving license is required.