HR Associate

Role Overview

Aditi Consulting is hiring an HR Associate in Bengaluru for an onsite contract role. This position goes beyond routine HR administration and calls for someone who can solve problems, improve workflows, and support service delivery across multiple channels and systems. The goal is to strengthen HR operations while delivering a smooth experience for employees and partners.

What You’ll Do

• Respond to employee questions through a case management platform while meeting the required service timelines.
• Keep employee interactions accurate, prompt, and focused on a positive service experience.
• Serve as the initial contact for queries and requests coming from HR partners.
• Handle worker documentation such as employment verification letters and new hire paperwork.
• Route complex matters to the right teams and continue tracking them until they are fully resolved.
• Balance daily work in line with Operational Level Agreements.
• Process a broad range of HR transactions across different channels and tools.
• Follow SOX requirements and internal control standards in all transaction processing.
• Carry out daily execution of key business processes assigned to the role.
• Contribute to HR operations projects.
• Review data for inconsistencies, missing information, and completeness.
• Support testing activities for transaction systems, reports, and integrations.

Requirements

• Strong command of English.
• At least 1 year of professional experience in a shared services or customer support environment.
• Excellent customer service orientation.
• Comfort working in a busy environment that demands prioritization and multitasking.
• Strong spoken and written communication skills.
• Good working knowledge of Microsoft Excel and basic data handling.
• Graduate degree required (BA/BS).
• Experience with HR systems such as Workday and ServiceNow is preferred.
• Ability to work independently and resolve issues on your own.
• Strong attention to detail with the ability to organize several tasks at once.
• Practical judgment, adaptability, and confidence in ambiguous situations.

Additional Information

Reference code: 26-03086.

No stipend or salary details were provided.

No specific details were shared about perks, number of openings, start date, or application deadline.