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Role overview

JTI is looking for a Branch Operator to support branch-level operations in Upcountry, reporting to the Credit & Collections Manager. This is a permanent position based onsite in Dar es-Salaam, Tanzania.

The role focuses on keeping inventory accurate, managing branch stock movement, handling sales proceeds securely, supporting banking and credit control processes, and maintaining strong control over warehouse hygiene, logistics efficiency, and compliance with branch accounting procedures.

Key responsibilities

Manage branch inventory and sales proceeds, including reconciliations, reporting, and stock movement control.
Maintain alignment between physical stock and system records through daily counts, movement tracking, and variance follow-up.
Oversee secure storage and handling of stock and POSM materials, including receipt, issue, inspection, and FIFO-based rotation.
Support correct and timely collection, banking, and transfer of funds, while ensuring daily reporting of sales proceeds.
Monitor adherence to payment terms, credit limits, and cash top-up requirements, escalating any exceptions or irregularities.
Review stock movement, sales, and settlement reports by route or dealer to identify trends and improve distribution decisions.
Check bank statements against reports and raise discrepancies immediately when identified.
Support field staff by initiating sales orders by phone, collecting customer information, and helping with order processing.
Carry out market surveys and prepare reports on market gaps and branch-level findings.
Track competitor activity and share updates with Marketing and Sales management.
Ensure all sales proceeds are reconciled, secured, and banked on time with properly endorsed deposit slips.
Prepare and submit SRTs for customer clearance in SAP accurately and on time.
Apply company branch accounting and TME system controls across stock and sales activities.
Issue stock to sales representatives correctly, with printed and signed van replenishment records.
Make sure the approved collection method is used during sales activities and TME data is synchronized daily.
Process stock adjustments and promotions correctly in the TME system.
Confirm route settlement is completed properly before new stock is issued.
Use back-office credit notes in a timely manner and remain compliant with credit terms.
Verify invoices for completeness and accuracy and ensure all related payment documents are attached.
Keep stock issue and return documents properly signed, completed, and stored.
File all sales proceeds documents, including cheques, deposit slips, and credit notes, for audit readiness.
Prepare and share weekly and monthly closing stock updates aligned with the TME system.
Submit daily cash transaction reports after route settlements and monthly cash collection reports on time.
Perform any additional tasks assigned by management.

Requirements

A bachelor’s degree in business administration, procurement, finance, accounting, or another commercial discipline.
At least 2–3 years of experience in inventory management or a related area.
Practical knowledge of inventory management systems.
Strong organizational and communication abilities.
Comfort working in a fast-moving environment.
Ability to communicate fluently in both written and spoken English and Swahili.

Additional information

The position is permanent and located in Upcountry. Applications should be submitted by July 12, 2026. After the application window closes, shortlisted candidates can expect the selection process to move through interviews and then an offer, usually within 1–3 weeks. Each stage is decisive and may differ depending on the role.

Equal opportunity

JTI promotes a workplace where differences are valued and everyone is welcome. The company is committed to diversity and inclusion and encourages applications from people of all backgrounds. Candidates who need support, alternative formats, or specific access arrangements may request them during the hiring process.

Branch Operator

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