Working Student - IT Support (20h/week)

Job description

Bragi was founded in 2013 and launched the world's first Truly Wireless Earphones in 2015 (yes, a whole 12 months before the Airpods...)
Since then, we have evolved from a promising startup to a market-moving creator of innovative technology, opening the new category of Truly Wireless Earphones. Bragi transformed into a software enabler for consumer brands, focusing on scaling its technology after investing more than $90 million in software and AI.
Now we are a leader in the AI headphone space, known for our smart devices that integrate seamlessly into users' lives. With a focus on innovation and user experience, we are driving the evolution of wearable technology.
Working Student - IT Support (20h/week)
This role is based in Munich with on-site responsibilities, remote working is Not possible
Tasks

Support the IT Administrator in expanding, managing, maintaining, monitoring, and documenting Bragi’s global IT infrastructure
Maintain accurate hardware and equipment inventory records, including lifecycle documentation and asset tagging
Contribute to technical documentation and audits; help develop and update IT policies, procedures, and standards
Coordinate hardware logistics, including shipment preparation, tracking, and receiving
Assist with mission-critical services and servers, including basic maintenance, patching, and deployment support for updates and enhancements
Provide timely IT support and troubleshooting for employees across endpoints, applications, and connectivity
Help ensure the technical and physical security of network-attached hardware in line with established security policies and standards
Offer backup support for network components, including routers, firewalls, switches, controllers, and wireless access points

Requirements

Studying in Computer Science, Information Technology, or a related field in Munich
Experience with diverse operating systems (Windows Client/Server, Linux—Ubuntu/Debian, Arch Linux—and macOS) and common network clients, plus familiarity with virtualized server environments
Familiarity or hands-on exposure to Docker, Git, Python, and shell scripting is advantageous
Strong organizational skills with the ability to prioritize, handle multiple tasks, and deliver within constraints
Availability for at least 6 months; part-time commitment of 20 hours per week (ideally available in the mornings)

Benefits

The opportunity to help define and scale IT operations in a high-growth AI technology company
Modern infrastructure and tools to support a seamless on-site work experience
A collaborative and international team focused on innovation and user experience
Flexible Learning & Development opportunities to support your professional growth
Breakfast, lunch (Tuesday–Thursday), fresh fruits, and coffee in the office

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