Watchmaker

About the company

The employer is a major global ecommerce platform that helps people buy and sell across more than 190 markets. The organization focuses on rethinking online commerce, encouraging bold thinking, and creating an inclusive workplace where employees can contribute their individual strengths every day.

About the team

This role sits within the authentication function, which supports a trusted buying experience for luxury watch customers. The team helps ensure that buyers receive genuine products and works in a dynamic, collaborative environment that values learning, growth, and speed.

Role overview

The Watchmaker will be responsible for examining and verifying modern and vintage luxury watches. The role involves close coordination with teammates and other operational groups to make sure buyers receive authentic, high-quality items. The position is based in Newington, Sydney and is a full-time role.

What you will do

• Review, identify, and authenticate luxury watches across a wide range of brands.
• Examine both internal and external watch components and confirm authenticity, including opening and reassembling timepieces when needed.
• Check for missing parts such as screws, pushers, and other components.
• Use internal software and technology systems to track, document, and manage orders throughout the authentication workflow.
• Record precise notes and enter correct information into the authentication database, including release details, product SKUs, production dates, and item condition.
• Monitor and maintain fine watch mechanisms, including gear trains, escapements, lubrication, torque, and micron-level tolerances during inspection.
• Handle watches carefully to avoid scratches or other damage, and ensure proper reassembly after inspection.
• Clean each watch after inspection is completed.
• Work proactively with Authenticity Guarantee teams and other departments to improve processes and deliver better service to customers.

What the employer is looking for

• Strong attention to detail with a careful, analytical approach.
• Confidence using technology platforms and operational systems.
• Excellent organization and a high level of accuracy in daily work.
• A collaborative mindset with the ability to support teammates and work inclusively.
• Alignment with the company’s values and ability to contribute to its culture.
• Ability to work independently as well as within a team in a fast-moving environment.
• Willingness to work extended hours when required, including weekends and public holidays.
• Physical ability to lift and move boxes weighing up to 20 kg.
• Previous experience in watchmaking and authentication is preferred.

Additional information

The organization is committed to diversity and inclusion and encourages applicants from different backgrounds, perspectives, and geographies. It also provides equal employment opportunity and will consider qualified applicants without regard to protected characteristics such as race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, or disability. If you need a workplace accommodation, you can request support through the provided contact channel. The company also notes that it uses cookies to improve the experience and may use AI tools for administrative tasks during hiring, with further information available in its privacy and AI hiring materials.