Telecom Voice Process Executive
Hyderabad, Telangana, India · Full Time
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- Experience
- 2+ yrs
- Salary
- INR 500,000 / year
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- Graduation Not Required
- Eligibility
- Open to Undergraduates and Graduates.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Axis Services is seeking a motivated Telecom Voice Process Executive to join our team in Hyderabad. This full-time, onsite position involves handling customer inquiries and providing technical support within the telecommunications sector. The role requires excellent communication skills and a willingness to work night shifts. We are looking for candidates with prior experience in a telecom voice process environment who can join immediately.
Key Responsibilities
- Handle inbound and outbound calls related to telecom services.
- Provide technical support and troubleshoot network-related issues for customers.
- Address customer queries and concerns efficiently and professionally.
- Maintain a high level of customer satisfaction through effective communication.
- Adhere to company policies and procedures.
Job Requirements
- Minimum of 2 years and 6 months of experience in the Telecom Voice Process domain.
- Excellent communication skills, both verbal and written.
- Prior experience in a telecom voice process is mandatory.
- Willingness to work night shifts is essential.
- Candidates should be immediate joiners.
- Recent company relieving documentation is required.
- Candidates residing within a 25 km radius of the office are preferred.
Additional Information
- Employment Type: Full-Time
- Location: Hyderabad, India
- Shift: Night Shifts
- CTC: Up to 5 LPA