Shift Supervisor

About the Employer

Zambrero is a fast-casual Mexican restaurant brand and the country’s largest Mexican franchise. It serves fresh, healthy meals such as burritos, bowls, nachos and tacos, and operates day and night so team members can enjoy more flexible scheduling. The business also supports a hunger-relief mission through its Plate 4 Plate program, which donates a meal to a person in need for every bowl or burrito sold.

Why This Role Stands Out

This opportunity offers a lively, supportive workplace with room to grow into leadership. It’s suited to someone who wants to help run a restaurant, develop their career, and contribute to a purpose-driven brand. The role comes with flexible hours, a clean working environment, and minimal greasy equipment, so you can finish your shift before midnight.

Key Duties

The Shift Supervisor will help ensure smooth, efficient restaurant operations and set the tone for excellent service. You’ll lead the team by example, support training and development, and help create a positive customer experience every day.

• Guide the restaurant team to keep daily operations running smoothly
• Model the behaviours and standards that reflect the company’s culture and values
• Support training and coaching so the team delivers strong customer service
• Help recruit new team members and assist with onboarding
• Support people management tasks such as performance reviews and staff rosters
• Make sure food is prepared, displayed, and served to a high standard
• Assist with ordering supplies from different vendors
• Handle administrative tasks including paperwork, banking, cash management, payroll support, and policy review
• Oversee regular cleaning of food-prep areas, dining space, and general restaurant areas
• Support the rollout of marketing promotions
• Help maintain safety and security practices and ensure workplace health and safety training is in place

Candidate Profile

The ideal applicant is enthusiastic about the brand’s humanitarian mission and eager to make a positive impact. You should enjoy helping build a strong team culture, be confident communicating with customers and coworkers, and be comfortable working in a busy, changing environment.

• Genuine interest in the company’s values and community impact
• Commitment to building a positive, customer-focused workplace
• Clear verbal communication and attentive listening skills
• Professional, tidy, and well-groomed presentation
• Ability to juggle multiple tasks while responding to changing demand
• Comfort working effectively in a fast-paced setting

Benefits

• Opportunity to contribute to a cause that helps address world hunger
• Career growth pathways, including progression into Restaurant Manager roles or the support office
• Friendly, energetic team environment
• Flexible scheduling that supports work, study, and personal commitments
• Clean workplace with minimal heavy or oily equipment

Additional Information

This is a full-time, onsite role based in Boondall, Queensland, Australia. The position is intended for someone available to work across the restaurant’s operating hours, including shifts that finish before midnight. No vacancy count, salary details, or start date were specified.